Supplier Feedback Form
Name
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First Name
Last Name
Company Name
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Job Title
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How would you best describe your engagement with the data/platforms
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User
Buyer
Other
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example@example.com
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What Data do you purchase?
Vessel Tracking
Vessel Data (Characteristics/Particulars)
Vessel Ownership Data
Vessel Incident Data
Lineup Data
Fixture Data
Container Tracking
Cargo Tracking Data
BoL Data
Risk and Compliance Data
Weather Data
Port Data
Other Analytics Platforms
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Vessel Tracking
AIS, Port Calls & Other tracking tools
Who is your current provider for vessel Tracking?
Please Select
S&P Global (IHS Maritime)
Spire
Orbcomm
Lloyd's List Intelligence
Marine Traffic
FleetMon
Vessel Tracker
Maritrace
Gatehouse
Pole Star
Sea Vantage
Big Ocean Data
Marine Benchmark
Datalastic
None of the above
If your chosen supplier is not in the list, please detail below
Briefly - please write a few lines on how you use this data
How would you rate their data coverage?
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Total number of unique vessels covered
How would you rate their data frequency?
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How often are they recording a new position?
How would you rate their data accuracy?
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Total number / Number of erroneous data points
How would you rate their delivery mechanisms?
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How usable is their API/platform/other data delivery mechanisms?
Any other thoughts on the data? (Optional)
How well do you think this solution is priced?
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5
Please bear in mind other quotes you've received and the value of the data to your operations
Any other thoughts on price (Optional)
How would you rate their Customer Service/Account Management Process?
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Any other thoughts on how they engage with you? (Optional)
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Vessel Data
Characteristics/Particulars
Who is your current provider for vessel data?
Please Select
S&P Global (IHS Maritime
Spire
Clarksons
Lloyd's List Intelligence
Marine Traffic
FleetMon
Vessels Value
Vessel Tracker
Maritrace
Pole Star
Sea Vantage
Big Ocean Data
Marine Benchmark
EA Gibsons
None of the above
If your chosen supplier is not in the list, please detail below
Briefly - please write a few lines on how you use this data
How would you rate their data coverage?
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Total number of vessels covered
How would you rate their data frequency?
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How often is this data updated?
How would you rate their data accuracy?
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Duplicate + erroneous data / Total data
How would you rate their delivery mechanisms?
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4
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How usable is their API/platform/other data delivery mechanisms?
Any other thoughts on the data? (Optional)
How well do you think this solution is priced?
1
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4
5
Please bear in mind other quotes you've received and the value of the data to your operations
Any other thoughts on price (Optional)
How would you rate their Customer Service/Account Management Process?
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Any other thoughts on how they engage with you? (Optional)
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Vessel Ownership Data
UBO, Registered Owners, Commercial Operators, Charterers etc
Who is your current provider for vessel ownership data?
Please Select
S&P Global (IHS Maritime
Spire
Clarksons
Lloyd's List Intelligence
Marine Traffic
FleetMon
Vessel Tracker
Maritrace
Pole Star
Sea Vantage
Big Ocean Data
Marine Benchmark
None of the above
If your chosen supplier is not in the list, please detail below
Briefly - please write a few lines on how you use this data
How would you rate their data coverage?
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Total number of vessels + levels of ownership
How would you rate their data frequency?
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How often is this updated?
How would you rate their data accuracy?
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Duplicate + erroneous data / Total data
How would you rate their delivery mechanisms?
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4
5
How usable is their API/platform/other data delivery mechanisms?
Any other thoughts on the data? (Optional)
How well do you think this solution is priced?
1
2
3
4
5
Please bear in mind other quotes you've received and the value of the data to your operations
Any other thoughts on price (Optional)
How would you rate their Customer Service/Account Management Process?
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4
5
Any other thoughts on how they engage with you? (Optional)
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Vessel Incident Data
Casualties, PSC, Seizures and Arrests
Who is your current provider for vessel incident data?
Please Select
S&P Global (IHS Maritime
Lloyd's List Intelligence
Marine Traffic
Clarksons
Vessel Tracker
Maritrace
Pole Star
Sea Vantage
Big Ocean Data
Marine Benchmark
None of the above
If your chosen supplier is not in the list, please detail below
Briefly - please write a few lines on how you use this data
How would you rate their data coverage?
1
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3
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5
Number of incidents
How would you rate their data frequency?
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How often is this updated?
How would you rate their data accuracy?
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Duplicate + erroneous data / Total data
How would you rate their delivery mechanisms?
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4
5
How usable is their API/platform/other data delivery mechanisms?
Any other thoughts on the data? (Optional)
How well do you think this solution is priced?
1
2
3
4
5
Please bear in mind other quotes you've received and the value of the data to your operations
Any other thoughts on price (Optional)
How would you rate their Customer Service/Account Management Process?
1
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4
5
Any other thoughts on how they engage with you? (Optional)
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Lineup Data
Vessel Lineups globally or for specific regions/cargoes of interest
Who is your current provider for Lineup Data?
Please Select
Inchcape
Marcura
Datamar
Port Intelligence
Signal Ocean
None of the above
If your chosen supplier is not in the list, please detail below
Briefly - please write a few lines on how you use this data
How would you rate their data coverage?
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Total number of arrivals and sailings
How would you rate their data frequency?
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How often is this updated?
How would you rate their data accuracy?
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Duplicate + erroneous data / Total data
How would you rate their delivery mechanisms?
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5
How usable is their API/platform/other data delivery mechanisms?
Any other thoughts on the data? (Optional)
How well do you think this solution is priced?
1
2
3
4
5
Please bear in mind other quotes you've received and the value of the data to your operations
Any other thoughts on price (Optional)
How would you rate their Customer Service/Account Management Process?
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2
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5
Any other thoughts on how they engage with you? (Optional)
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Fixture Data
Current/Forward/Historical vessel fixtures
Who is your current provider for Fixture Data?
Please Select
Gibsons
Clarksons
Signal Ocean
Poten & Partners
Maritime Research
Ifchor
Galbraiths
Affinity Shipping
SSY
None of the above
If your chosen supplier is not in the list, please detail below
Briefly - please write a few lines on how you use this data
How would you rate their data coverage?
1
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5
Number of unique fixtures
How would you rate their data frequency?
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How often is this updated?
How would you rate their data accuracy?
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Duplicate + erroneous data / Total data
How would you rate their delivery mechanisms?
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4
5
How usable is their API/platform/other data delivery mechanisms?
Any other thoughts on the data? (Optional)
How well do you think this solution is priced?
1
2
3
4
5
Please bear in mind other quotes you've received and the value of the data to your operations
Any other thoughts on price (Optional)
How would you rate their Customer Service/Account Management Process?
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2
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4
5
Any other thoughts on how they engage with you? (Optional)
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Container Tracking
The tracking of containers via BoL number of Container Number
Who supplies your current container tracking solution?
Please Select
Gatehouse Maritime
Lloyd's List Intelligence
Sea Vantage
Windward
Marine Traffic
None of the above
If your chosen supplier is not in the list, please detail below
Briefly - please write a few lines on how you use this data
How would you rate their data coverage?
1
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5
Total available container tracking data
How would you rate their data frequency?
1
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5
How often is this updated?
How would you rate their data accuracy?
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Duplicate + erroneous data / Total data
How would you rate their delivery mechanisms?
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3
4
5
How usable is their API/platform/other data delivery mechanisms?
Any other thoughts on the data? (Optional)
How well do you think this solution is priced?
1
2
3
4
5
Please bear in mind other quotes you've received and the value of the data to your operations
Any other thoughts on price (Optional)
How would you rate their Customer Service/Account Management Process?
1
2
3
4
5
Any other thoughts on how they engage with you? (Optional)
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Cargo Tracking Data
Who is your current provider for cargo tracking data?
Please Select
S&P Global (IHS Maritime)
Kpler
Vortexa
Comtrade (UN)
None of the above
If your chosen supplier is not in the list, please detail below
Briefly - please write a few lines on how you use this data
How would you rate their data coverage?
1
2
3
4
5
How would you rate their data frequency?
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5
How would you rate their data accuracy?
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5
How would you rate their delivery mechanisms?
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4
5
How usable is their API/platform/other data delivery mechanisms?
Any other thoughts on the data? (Optional)
How well do you think this solution is priced?
1
2
3
4
5
Please bear in mind other quotes you've received and the value of the data to your operations
Any other thoughts on price (Optional)
How would you rate their Customer Service/Account Management Process?
1
2
3
4
5
Any other thoughts on how they engage with you? (Optional)
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BoL Data
Data on Bills of Lading
Who is your current provider for BoL Data?
Please Select
Piers
Panjiva
Descartes Labs
Import Genius
Kpler (Clipper)
None of the above
If your chosen supplier is not in the list, please detail below
Briefly - please write a few lines on how you use this data
How would you rate their data coverage?
1
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5
Total number of BoLs + Regions covered
How would you rate their data frequency?
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5
How often is this updated?
How would you rate their data accuracy?
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How would you rate their delivery mechanisms?
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5
How usable is their API/platform/other data delivery mechanisms?
Any other thoughts on the data? (Optional)
How well do you think this solution is priced?
1
2
3
4
5
Please bear in mind other quotes you've received and the value of the data to your operations
Any other thoughts on price (Optional)
How would you rate their Customer Service/Account Management Process?
1
2
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4
5
Any other thoughts on how they engage with you? (Optional)
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Compliance Data
Sanctions, Vessel Screening, Dual Use goods + other compliance related data
Who is your current provider for compliance data?
Please Select
S&P Global (IHS Maritime)
Spire
Lloyd's List Intelligence
Marine Traffic
Pole Star
Windward
None of the above
If your chosen supplier is not in the list, please detail below
Briefly - please write a few lines on how you use this data
How would you rate their data coverage?
1
2
3
4
5
How would you rate their data frequency?
1
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How up to date?
How would you rate their data accuracy?
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False Positives/False Negatives?
How would you rate their delivery mechanisms?
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5
How usable is their API/platform/other data delivery mechanisms?
Any other thoughts on the data? (Optional)
How well do you think this solution is priced?
1
2
3
4
5
Please bear in mind other quotes you've received and the value of the data to your operations
Any other thoughts on price (Optional)
How would you rate their Customer Service/Account Management Process?
1
2
3
4
5
Any other thoughts on how they engage with you? (Optional)
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Weather Data
Historical, Nowcast, Forecast data
Who is your current provider for Weather Data?
Please Select
DTN
Init Weather
Stormglass
MeteoMatics
Spire
Sofar Ocean
None of the above
If your chosen supplier is not in the list, please detail below
Briefly - please write a few lines on how you use this data
How would you rate their data coverage?
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Areas covered and historically available information
How would you rate their data frequency?
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How up to date?
How would you rate their data accuracy?
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duplicate + erroneous messages / total messages
How would you rate their delivery mechanisms?
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5
How usable is their API/platform/other data delivery mechanisms?
Any other thoughts on the data? (Optional)
How well do you think this solution is priced?
1
2
3
4
5
Please bear in mind other quotes you've received and the value of the data to your operations
Any other thoughts on price (Optional)
How would you rate their Customer Service/Account Management Process?
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2
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4
5
Any other thoughts on how they engage with you? (Optional)
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Port Data
Geofenced Ports/Terminals/Berths & additional information
Who is your current provider for Port Data?
Please Select
Marcura
Inchcape
Lloyd's List Intelligence
S&P Global (IHS Maritime)
None of the above
If your chosen supplier is not in the list, please detail below
Briefly - please write a few lines on how you use this data
How would you rate their data coverage?
1
2
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4
5
Number of Ports/Terminals/Berths
How would you rate their data frequency?
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How often is this updated?
How would you rate their data accuracy?
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How accurate are the Port/Terminal/Berth Polygons?
How would you rate their delivery mechanisms?
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How usable is their API/platform/other data delivery mechanisms?
Any other thoughts on the data? (Optional)
How well do you think this solution is priced?
1
2
3
4
5
Please bear in mind other quotes you've received and the value of the data to your operations
Any other thoughts on price (Optional)
How would you rate their Customer Service/Account Management Process?
1
2
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4
5
Any other thoughts on how they engage with you? (Optional)
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Other Analytics Platforms
Specific platforms which do not match any of the other data categories
What is the name of the provider of your analytics platform?
Please Select
Windward
Lloyd's List Intelligence
Big Ocean Data
Maritrace
Concirrus
Sinay
Sea Vantage
Gatehouse
None of the above
If your chosen supplier is not in the list, please detail below
Briefly - please write a few lines on how you use this data
How would you rate their data coverage?
1
2
3
4
5
How would you rate their data frequency?
1
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4
5
How would you rate their data accuracy?
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4
5
How would you rate their delivery mechanisms?
1
2
3
4
5
Any other thoughts on the data? (Optional)
How well do you think this solution is priced?
1
2
3
4
5
Please bear in mind other quotes you've received and the value of the data to your operations
Any other thoughts on price (Optional)
How would you rate their Customer Service/Account Management Process?
1
2
3
4
5
Any other thoughts on how they engage with you? (Optional)
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Thank you for completing the feedback form!
Finally, a quick one from us - If you have any other feedback that doesn't fit into the questions above, or would like to give us feedback on this process, please let us know!
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