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    Welcome Letter

    Welcome to our Community!
    Please take a minute to read this introduction to our clinic and to our community. We are delighted that you are interested in joining us!

    What is different about Meeting Point Acupuncture Clinic?

    We treat in a community setting

    Most US acupuncturists treat patients on tables in individual cubicles. This is not traditional in Asia, where acupuncture usually occurs in a community setting. In our clinic we primarily use recliners, clustered in groups in a large, quiet, soothing space. Treating patients in a community setting has many benefits: it’s easy for friends and family members to come in for treatment together; many patients find it comforting; and a collective energetic field becomes established which actually makes individual treatments more powerful. In some styles of acupuncture, the needles are removed after only a few minutes or after a half hour at most. The style of acupuncture we practice at MPA allows patients to keep their needles in as long as they want, and the “right” amount of time varies from patient to patient. Most people learn after a few treatments when they feel “done”; this can take from twenty minutes to a couple of hours! Many people fall asleep, and wake feeling refreshed.

    We have a sliding scale

    Most US acupuncturists also see only one patient per hour and charge $65 to $175 per treatment. They tend to spend a long time talking with each patient, going over medical records, asking many questions. We don’t. The only way that we at MPA can make acupuncture affordable and still make a living ourselves is to streamline our treatments and see multiple patients in an hour, so we have returned to the traditional approach; instead of asking you lots of questions, we rely on focused questions along with pulse and tongue diagnosis to decide how to treat you. This is exactly how acupuncture is practiced traditionally in Asia -- many patients per hour and very little talking.

    Because we have a sliding scale, we cannot do insurance billing (that’s the insurance companies’ rule). If you have insurance that covers acupuncture, we’ll be happy to give you a payment receipt, and you can submit it; that’s OK with the insurance companies.

    Our Commitment to You

    We want to make it possible for you to receive acupuncture regularly enough and long enough to get better and stay better. We want our community to be welcoming to all different kinds of people. We want to give you the tools to take care of your own health. We will provide a safe environment with skilled practitioners.

    What We Need From You

    Responsibility

    MPA does not provide primary care medicine. Acupuncture is a wonderful complement to Western medicine, but it is not a substitute for it. If you think you have a problem that is not “garden variety” (meaning, you are worried that you might have a serious infection, a malignant growth, or an injury that won’t heal), or if you want someone knowledgeable to go over the details of your medical history with you, you need to see a primary care physician (ND, MD, or DO). You cannot expect us to diagnose and treat something really serious. We can provide complimentary care for conditions which require a physician’s attention -- for instance, we often treat patients for the side effects of chemotherapy. But we need you to take responsibility for your own health.

    MPA does not receive grants, state or federal money, or insurance reimbursement. MPA exists because patients pay for their treatments – it a sustainable community business model.

    Flexibility

    The community setting requires some flexibility from you. For instance, many patients have a favorite recliner. When we are busy, someone may be sitting in yours. Similarly, we have a few patients who snore. Other patients who dislike snoring bring earplugs to their treatments. We are grateful for this! Some of our patients even bring favorite pillows or blankets from home with them, because they prefer theirs to ours. That’s fine with us. Basically, we need you to participate in making yourself comfortable in the community room before we arrive to treat you.

    In terms of how long you want to stay -- tell the practitioner if you need to be somewhere at a certain time! We’ll make sure you’re out on time. In general, if you feel done, open your eyes and give us a meaningful look -- if your eyes are closed, we think you’re asleep and we won’t wake you up.

    Community-Mindedness

    The soothing atmosphere in our clinic exists because all of our patients create it by relaxing together. We appreciate everyone’s presence! This kind of collective stillness is a rare and precious thing in our rushed and busy society. Maintaining this reservoir of calm requires that no one talk very much in the clinic space. If you would like to speak to a practitioner one-on-one at any length, please let us know. If you want to have a substantial conversation, we will probably need to schedule that separately and might need to do it by phone.

    Unfortunately, we can’t explain what every point does, or how acupuncture works, while we are treating you -- these are very large topics! This is why our Resource Center exists. If you have questions, we’ll happily give you plenty to read!

    Part of our success is that our patients learn the “routine” and take on a lot of responsibility for the appointments. Re-scheduling and making payment happens at the front desk BEFORE each treatment (except for the Initial treatment) so you can relax and enjoy treatment. Please turn off your cell phone and bring any personal belongings that you would feel better having with you and put them next to your chair

    Commitment

    Acupuncture is a PROCESS. It is very rare for any acupuncturist to be able to resolve a problem with one treatment. In China, a typical treatment protocol for a chronic condition could be acupuncture every other day for three months! Most of our patients don’t need that much acupuncture, but virtually every patient requires a course of treatment, rather than a single treatment, in order to get what they want from acupuncture.

    One big reason that we are able to keep our prices so low is because of the extraordinary amount of marketing our patients do on our behalf -- we don’t have to advertise. We cannot express how grateful we are for this. Our patients are such effective marketers because they have first-hand experience of how well acupuncture works. All of our satisfied patients basically made a commitment to a course of treatment.

    On your first visit, your acupuncturist will suggest a course of treatment, which can be anything from “we’d like to see you once a week for six weeks” to “we’d really like to see you every day for the next four days”. This suggestion is based on our experience with treating different kinds of conditions. If you don’t come in often enough or long enough, acupuncture probably won’t work for you. The purpose of our sliding scale is to help you make that commitment. If you have questions about how long it will take to see results, please ask us, or if you think you need to adjust your treatment plan, please let us know. We need you to commit to the process of treatment in order to get good results.

    And, last, but not least….enjoy the space. We hope that Meeting Point Acupuncture can be an important part of your community.

    Thank you, Meeting Point Acupuncture Staff

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    Mandatory Disclosure & Consent to Treat 

    Please read and then sign & date on following page

     

    24 hour notice is required for change of appointment or cancellation. If you are unable to give 24 hour notice, we will do our best to fill your space if we are unable to do so you will be charged $30 fee for that appointment.                          

    Meeting Point Acupuncture, LLC
    570 S. Broadway, Denver, CO 80209
    1224 Washington Ave, Ste 40, Golden, CO 80401   

    300 Main St, Ste 106, Grand Junction, CO 81501

    Practitioner Education, Certification, and Experience

    Jessica Hardy, Dipl. Ac., L.Ac.-Master of Science in Traditional Chinese Medicine from Colorado School of Traditional Chinese Medicine in 2003.  NCCAOM Diplomate in Acupuncture issued in 2003. Colorado Licensed Acupuncturist (#971).   

    Robert Gottko, Dipl.Ac., L.Ac.-Master of Science in Acupuncture from Pacific College of Oriental Medicine in 2011.  NCCAOM Diplomate in Acupuncture issued in 2011. Colorado Licensed Acupuncturist (#1812).

    Kendra Bartholomew, Dipl.Ac., L.Ac.-Master of Science in Traditional Chinese Medicine from Colorado School of Traditional Chinese Medicine in 2017.  NCCAOM Diplomate in Acupuncture issued in 2018.  Colorado Licensed Acupuncturist (#2371)

    Nathan Kizer, Dipl.Ac, L.Ac.-Master of Science in Acupuncture from Jung Tao School of Classical Chinese Medicine in 2013,  NCCAOM Diplomate in Acupuncture issued in 2013. Colorado Licensed Acupuncturist (#2086).

    Carrie Brugger, Dipl.Ac,  L.Ac.-Master of Science in Traditional Chinese Medicine from Colorado School of Traditional Chinese Medicine in 2006.  NCCAOM Diplomate in Acupuncture issued in 2006.  Colorado Licensed Acupuncturist (#1241).

    No license, certificate or registration has ever been revoked or suspended.

     

    Clinic Fee Schedule (due at time of service)

    Community Room:         Sliding scale of $20-$50 with an additional $15 for initial intake

    Herbal Consultation:       Sliding Scale of $20-$50 plus cost of herbs

    Insurance: We do not bill insurance. Upon request, we will provide you with a receipt for your insurance company.

    This disclosure statement is in compliance with the State of Colorado, Department of Regulatory Agencies, Colorado Statute Title 12 Article 29.5. All rules and regulations set forth by the Department of Health are strictly adhered to, including proper cleaning, sterilization, and sanitation of equipment and office. The practice of acupuncture is regulated by the Director of Registrations, Colorado Department of Regulatory Agencies.

    If you have any comments, questions, or complaints, contact the Acupuncturists Registrations Office:

    Director of Professions and Occupations
    Acupuncture Licensure
    1560 Broadway, Suite 1350
    Denver, CO 80202
    (303) 894- 7800

    I hereby request and consent to the performance of acupuncture procedures by any of the above listed acupuncturists. I have been informed that acupuncture is a safe method of treatment but that it may have side effects including discomfort, pain, dizziness, bruising, or numbness at site of procedure.  Unusual and rare risks of acupuncture include nerve damage, organ puncture including lung puncture, infection, and spontaneous miscarriage.  Other side effects and risks may occur.  If I suspect that I am pregnant, I will immediately inform the acupuncturist. 

    I have discussed the nature and purpose of my treatment with the practitioner(s) named above.  I understand that there are no guarantees regarding cure of improvement of my condition.  I understand that there may be limitations to the care provided and that in my best interest I may be referred to another acupuncture practitioner or other healthcare provider who may be more qualified to treat me outside of these facilities.  I do not expect the acupuncturist to anticipate and explain all possible risks and complications, and I permit the acupuncturist to determine and/or alter the course of treatment which the acupuncturist judges to be in my best interests based upon the facts then known.  I understand that I have the choice to accept or reject treatment at any time. I have read or have had read to me the above consent.  I have also had the opportunity to ask questions about its content, and by signing below, I agree to all terms and conditions stipulated by this document.  

    I intend this form to cover the entire course of treatment for my condition and for any future condition(s) for which I seek treatment at Meeting Point Community Acupuncture.

     

    Signature Confirmation Required on Next Page

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    HIPAA Policy and Acknowledgment

    Privacy Practices for Meeting Point Community Acupuncture

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    Notice of Privacy Policies/HIPAA Compliance

    The information provided below illustrates the manner in which your protected health information could be accessed and released and what you need to know about this process. This important document should be reviewed thoroughly. Managing the privacy of your protected health information is extremely important.

    As mandated by Federal and State legal requirements, your protected health information must be protected. As part of these regulations, we are required to ensure you are aware of privacy policies, legal duties, and your rights to your protected health information. This notice of privacy policies, outlined below, will be in effect for the duration and will be followed by our practice. This notice will be in effect until it is replaced.

    We reserve the right to modify our privacy policies and the terms of this notice at any time, and will make such modifications within the guidelines of the law. We reserve the right to make the modifications effective for all protected health information that we maintain, including protected health information we created or received before the changes were made. Changing the notice will precede all significant modifications. A copy of this notice will be provided upon request either digitally or printed.

    Protected Health Information Use and Disclosure: Information regarding your health may be used and disclosed for the purpose of treatment, payment, and other healthcare operations. Examples cited below further explain the use and disclosure process.

    Treatment: Use and disclosure of your protected health information may be provided to a physician or other healthcare provided providing treatment to you. However, this information will not be provided unless you have authorized it in writing.

    Payment: Your protected health information may be used and disclosed to obtain payment for services we provided to you.

    Healthcare Processes: We may use and disclose your protected healthcare information in relations with our healthcare process. These processes include an assessment, improvement activities, reviewing the competence or qualifications of healthcare professionals, provider performances and evaluating practitioner, conducting training programs, accreditation, certification, licensing, or credentialing activities.

    Your Authorization: At any time, you may provide in writing your authorization for use and disclosure of your protected health information for any purpose. You may choose to revoke your written permission at any time. The revocation must be in writing. If you revoke your written authorization, it will not affect any use or disclosure prior to the revocation.

    Your protected healthcare information may be used and disclosed to you, as described in the patient rights section of this notice. In addition, your protected health information may be used and disclosed to a family member, friend, or other person to the extent necessary to assist you with your healthcare, but only with your written authorization.

    Person Involved In Care: In order to accommodate the notification of your location, your general condition, or death, your protected health information maybe used or disclosed to a family member, your personal representative, or another person responsible for your care. If you are present and wish to object to such disclosures of your protected health information, you may do so. To the extent you are incapacitated or emergency circumstances exist, we will disclose protected health information using our professional judgment disclosing only protected health information that is directly relevant to the person’s involvement in your healthcare. We will use our professional judgment and our experience with common practices to make reasonable inferences of your best interest in allowing a person to pick up filled prescriptions, medical supplies, x-rays, or other similar forms of protected health information.

    Marketing Health-Related Services: The use of your protected health information for the purpose of marketing communications is prohibited without your written authorization.

    Required By Law: Your protected health information may be used or disclosed if required by law.

    Abuse or Neglect: As required by law, if we have reason to believe that you are the victim of possible abuse, neglect, domestic violence, or other possible crimes, your protected health information may be disclosed to the appropriate authorities. If we have reason to believe the use or disclosure of your protected health information will prevent a serious threat to your health or safety or the health or safety of others we may have to provide the necessary protected health information.

    National Security: Under some circumstances, the military may require disclosure of healthcare information for armed forces personnel. For the purpose of national security activities, counter intelligence and lawful intelligence, authorized federal authorities may require disclosure of protected health information. Protected healthcare information disclosure may be made to correctional facilities or law enforcement authorities with the lawful authority requiring custody of such information.

    Appointment Reminders: Your protected healthcare information may be used to assist you with appointment reminders in the form of voicemail messages, postcards, or letters. We may also write a thank you card to whomever referred you to our practice. We will only do this with your written authorization. There is a form in your initial paperwork authorizing this. If you change your mind at any time, you may withdraw this authorization, but you must do so in writing.


    Patient Rights

    Access: At all times, you have the right to review your protected health information, with limited exceptions. At your request, we will provide your information in a format other than photocopies. If we are able to do so, we will accommodate your request.

    Your request to obtain access to your information must be in writing. You may obtain a Protected Health Information Access Form by using the contact information at the end of this notice. We may need to charge you a reasonable cost-based fee for expenses including copies and staff time. You may also request access for submitting a letter using the information at the bottom of this notice. If you request copies, we will charge you $0.83 per page for the first 30 pages and $0.63 for every page after that plus $19.00 for staff time to locate and copy you protected health information. Postage will be included if you wish to have your information mailed. If you request a different format, we will charge a cost based fee for that format. An explanation of fees can be made available.

    Restrictions: You may request that we apply additional restrictions to any disclosure of your healthcare information. We are not required to respond to the application of these additional restrictions. If we agree to follow your request regarding additional restrictions, we will follow the agreed restrictions unless an emergency situation dictates otherwise.

    Alternative Communication: Your rights include the instruction to request how you are communicated to regarding your protected health information. Your request must be in writing and can spell out other ways or other locations regarding your protected health information communication. You must identify agreed upon explanations of payment arrangements under alternative communications.

    Amendment: You can initiate a written request to amend your protected health information. Included in the amendment must be an explanation why information should be amended. Certain conditions may exist where we may reject your request.

    Electronic Notice: If you receive a notice electronically, you are entitled to receive the notice in writing as well.


    Questions and Complaints

    If at any time you are unsure or concerned that your protected health information has not been protected or if you believe an error was made in the decision we made about accessing your protected health information; or in the response to a request you made to amend the use or disclosure of your protected health information; or to have us communicate to you by an alternative means or at an alternative location, you have the right to bring this issue forward. You may make a complaint to the U.S. Department of Health and Human Services. We will provide you with the address to file your complaint with the U.S. Department of Health and Human Services at your request.

    Privacy of your protected health information remains extremely important; we are committed to ensuring your privacy.

    We are available to assist you with any questions, concerns, or complaints.

    The Right to Obtain a Paper Copy of This Notice: You have the right to obtain a paper copy of this notice of privacy practices at any time by contacting our office

    Signature Confirmation Required on Next Page

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