Grooming Service Policy Agreement

At Mountain View Veterinary Health Center (MVVHC), we are focused on providing a fear-free experience for your pet. Our staff members are trained to interpret body language and respond appropriately to your pet. However, in some cases, pets are still too fearful or anxious to allow us to groom them in a safe manner. When this occurs, we recommend administration of calming agents or sedatives to reduce patient anxiety and ensure that we can care for your pet without causing undue stress.

LEVEL 1 ($25+): Oral sedation will be administered, and your pet will be given time for the medication to take effect before we resume the grooming appointment. If this is effective, we may recommend that you take home a prescription sedative that you can administer prior to future grooming appointments.

LEVEL 2 ($160+): Injectable sedation will be administered, and your pet will be monitored by a qualified veterinary technician through the course of the grooming appointment and during recovery.

We recommend that all pets over 5 years of age have a pre-sedation blood panel to ensure that the sedation protocol is safe and appropriate.*

Please perform a blood panel for my pet if sedation is required. I understand that an additional fee of $175 will be added for this procedure.I decline the recommended blood panel for sedation. I understand that this may result in additional risk for my pet.

LEVEL 3 ($280+): Injectable sedation and anesthesia will be administered, and your pet will be monitored by a veterinarian through the course of the grooming appointment and during recovery.

We require that all pets over 5 years of age have a pre-anesthetic blood panel to ensure that the anesthetic protocol is safe and appropriate.*

Please perform a blood panel for my pet if sedation is required. I understand that an additional fee of $175 will be added for this procedure.I desire to waive the required blood panel for anesthesia. I understand that this may result in additional risk for my pet and I will not hold Mountain View Veterinary Health Center responsible for any complications that may result.

If we determine that one of these levels of sedation is needed to provide grooming services to your pet, we will call or text you prior to administration of any sedation. If you do not respond within thirty minutes, we will either cancel the appointment or proceed with sedation depending on your preference.

Please do not administer sedation without my approval. If the grooming appointment cannot be completed, I understand that I will be responsible for a boarding fee of $9.50 and that I will need to reschedule my appointment.Please administer sedation as needed if you are unable to contact me. I understand that there is an additional fee depending on the level of sedation needed for my pet.

In the case of a major medical emergencies please give us guidance.*

Should unexpected life-saving emergency care be required the hospital staff HAS my permission to provide life-saving treatment and I understand additional fees will incur and agree to pay for such service fully understanding that my pet may not survive life-saving procedures or may have irreparable damage. Life-saving emergency care will be limited to the financial choices made on the Medical/Illness direction given previously.Should unexpected life-saving emergency care be required the hospital staff DOES NOT HAVE my permission to provide life-saving treatment. Please do not resuscitate my pet.

Additional Terms

To prevent the spread of infectious diseases, all hospitalized/boarding patients must be current on all vaccines and free from internal and external parasites. All vaccines and/or intestinal parasite control requirements according to MVVHC are outlined in the vaccine and deworming policy.

The undersigned shall indemnify MVVHC against any and all expenses, liabilities, and claims by or on behalf of any person or entity arising out of a failure to disclose a communicable or infectious disease, the spread of any disease, or any other injury occurring to the client’s pet(s) while being groomed.

The agreement will remain in effect from this date forward, until such time as the MVVHC Officers change the policy, or you give written notice to change these authorizations

If you have any questions, please ask. We are here to help.

By signing below, you agree to all terms and policies listed in this form. You certify you are eighteen years of age or over, and you have full and exclusive authority to make financial and medical decisions for all pets listed on your account.*

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Grooming Services