Luanza Tech - Funeral planning research
We are conducting market research to understand the experiences of funeral planning. Your responses will help us understand the challenges people face in such difficult moments. If you would like to contact us for more clarity, please email info@luanzatech.co.za
What is your email?
You are providing consent to contact you if you enter an email address
What do you do?
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I'm a student
Full-time employed
Unemployed
I'm a homeworker
Self employed
Business Owner
Retired
Other
How old are you?
18-24
25-30
31-40
41-50
50-60
Above 60
Do you know what to do when someone dies? Please elaborate.
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E.g. if a person dies at home or in hospital, in an accident, out of your province/town or out of the country
Do you have cover or insurance for the event of death in your family?
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Funeral policy for me only
I do not have any cover
Funeral cover for me and immediate family
Funeral cover for me and extended family
Life insurance policy with a cash option
Part of a burial society/stokvel
I have saved cash for emergencies
Other
Do you understand the process required to claim for funeral cover and/or life insurance?
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Yes
No
Do you understand the process required to apply for a death certificate?
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Yes
No
If you have been part of organising a funeral before, what was your role
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Main budget contributor
I was dealing with the funeral parlour
I was organising the funeral service
I submitted the insurance claims
I applied for the death certificate
I had to source a cow/goat for the funeral
I had to make sure guests and family were taken care of (cooking, cleaning)
I had to wind up the estate after the funeral
Other
What was the most stressful part about organising the funeral?
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What was the easiest parts about organising the funeral?
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Which service related to funeral planning would you sign up for?
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Applying for the death certificate
Submitting policy claims
Arranging collection of the body
Managing the funeral parlour
Sourcing items for the service
Cleaning before & after the funeral
Sourcing goat/cow
Winding up estate after funeral
Planning the tombstone & unveiling
All aspects of planning
I would not outsource funeral planning
Other
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