Return Policy: Any lead that doesn’t meet guidelines in the requested criteria breakdown, PA365 will replace the lead with another. It is the goal of PA365 to provide only leads that are available for a consultation with an insurance agent, and meets all guidelines. PA365 isn’t responsible if a consumer is being untruthful; all PA365 calls are recorded, and can be supplied at the request of the client.
Independent Contractor:
PA365 is offering and selling its services per this arm’s length Agreement as an independent contractor as defined under Florida law. As such, the parties recognize that PA365 will not incur any liability as a result of Purchaser’s actions. PA365 shall not exercise control over Purchaser. Further, in no event shall PA365 or its officers, directors, employees and agents be liable, whether in contract, tort or otherwise, for any indirect incidental or consequential damages (including without limitation, lost sales or profit, lost data, or business interruption).
Non-disclosure:
The parties agree that both terms and the nature of this Agreement, including without limitation the identity of the parties, shall remain confidential and shall not be disclosed to any third party under any circumstances unless required by a court of law.
All Sales Final
All sales are final and non-refundable except as expressly provided in Lead Guarantee and Replacement Policy specified. Further, PA365 does not have control if a Lead applicant has applied elsewhere or is “shopping around” with a competitor.
Compliance
Company does not provide marketing services for Alaska, Puerto Rico. At no time does the company cold call individuals, nor use any automated or Press 1 systems, all data called is Opt IN, and anything over 60 days old is scrubbed against the DNC registry. Compliance is above all a major priority and we hold a ZERO tolerance for any agent that misrepresents PA365 and its clients.
PA365 has (15) fifteen full time compliance managers who listen to every call recording to insure quality control is maximized. All calls are recorded both the lead gen side, as well as when the call is handed off in the case of a live warm transfer. These call recordings are kept for internal usage, and at no time will call recordings be supplied to an outside party not mentioned in this agreement.
Qualified Lead Criteria - Final Expense
Customer between the age of 50-85.
Address of the customer properly verified
Name of the customer properly verified
Phone number of the customer properly verified
English speaking
Beneficiary properly verified
Age properly verified
Possible Amount of coverage
Qualified Lead Criteria - Mortgage Protection
Customer between the age of 25-85.
Address of the customer properly verified
Name of the customer properly verified
Phone number of the customer properly verified
English speaking
Homeowner
Age properly verified
Mortgage Amount in a range
ex. $50,000- $100,000, $101,000 - $200,000, $201,000 - $300,000, $300,000+
Agent Call Handling Procedure:
Once the agent has determined the prospect falls within the preset criteria, the prospect will be notified that they will be receiving a call back within 24-48 hours. Our agent will then submit our internal form, which will post into our internal CRM. Our QA team will then listen to the recording and review for quality assurance. The lead will then be submitted to client via CRM post, email or Google spreadsheet. It is up too client to contact prospect.
Entire Agreement
The terms and conditions herein constitute the entire and only agreement between the parties hereto and supersedes all previous communications, representations, understandings and agreements, whether written or oral, between the parties. No amendment or modification of the terms and conditions contained herein shall be binding unless agreed upon in writing and signed by both parties.
Notices
All notices, requests, demands, and other communications hereunder shall be in writing and shall be deemed given at the time such communication is sent by registered or certified mail or recognized national overnight courier service, or delivered personally, to the following addresses (or at such other address for a party as shall be specified by like notice):