OASN reserves the right to refuse services based on the following (noting that we offer services only if we have funding-otherwise we provide referrals):
- Parent or guardian of individual with a neurodevelopmental diagnosis or adult (18-21 years old) individual with a neurodevelopmental diagnosis mistreats our staff (including volunteers), anyone of the individuals or families we serve or service providers.                                                                        
 
- Stealing property from OASN or any space that we share, lease or use temporarily.
 
- Parent, guardian of individual with a neurodevelopmental diagnosis cussing or swearing at our staff or the individuals and families we serve.
 
- Overuse or abuse of services we provide (trying to use services on multiple occasions unless OASN offers to all individuals we serve or misrepresenting your situation to receive services)
 
- Using OASN name without permission to fundraise or for any other purpose without prior consent.
 
- Not showing up for a service signed up for without a phone call or other contact no less than 24 hours prior to event or service.
 
- Selling any items that are given by OASN such as diapers, nutritional drinks, computer, etc.
 
- Not disclosing supports/accomodations needed in place so that a determination can be made if OASN can provide supports or if a referral for services needs to be made.
 
- We reserve the right to refuse service for any other reason not listed (this is not a common occurrence but we do reserve this right).