Booking a trip signifies your acceptance to the following Terms & Conditions.
Event Name: 2020 Essence Music Festival
Monthly Due Date: 15th
Minimum Payment Amount: $50pp
Final Due Date: April 15, 2020
- All payments NONREFUNDABLE and NONTRANSFERABLE
- Should your plans change, and you cancel your booking 60 days or more before your departure date, you will receive a credit minus $50.00, valid for up to five years from the date of cancellation.
- We will allow a one-time name to change to the account. Each additional change is $25.00. Does not mean another guest may take over another guest payment due to cancellation.
- Payments must be submitted monthly to keep your reservation active. Non-payment or two late payments without notification will result in cancellation and funds will be forfeited.
- All travel mates must book under the same package.
Choose your travel mates wisely! If a cancellation occurs that changes the occupancy, the remaining occupant(s) will be required to pay the applicable occupancy rate. For example, if you book a triple occupancy room and one travel mate cancels, the remaining parties will be required to pay the double occupancy rate.
- Reservations that are not paid in full by the final payment deadline assessed a $75 late fee. If payment unpaid within 72 hours, the reservation will be canceled, and funds will be forfeited.
You must make your reservations in the name that is on your government-issued identification you will use to check-in at the hotel.
Reservations & Payments
All new reservations require a deposit and registration form. Once a deposit is submitted, you are required to make monthly payments to avoid cancellation due to an abandonment of reservation. All cancellations will result in previous funds forfeited due to the contract signed between Out & About Destination Travel & Cruises and the supplier. It is imperative to contact us as soon as possible if you run into a financial situation and unable to make a monthly payment.
Upon availability, reservations paid in full at the time of booking (optional). It is the responsibility of the guest to be sure that they can attend each event before submitting a deposit. It is also the responsibility of each guest to be sure that travel mates are also making monthly payments.
All payments made to Out & About Destination Travel & Cruises are non-refundable and nontransferable.
Out & About Destination Travel & Cruises has contractual agreements with hotels, airlines, and other vendors that will not allow us to obtain any refunds.
With these contracts, we can keep our package prices low and allow you to make monthly payments on your vacation — monthly payments due to the 15th of each month. Late payments will incur a $25 late fee. Once a late fee assessed, your invoice will be adjusted, and the late fee required with your next monthly payment.
One (1) late fee per room can be waived and refunded as a courtesy of Out & About Destination Travel & Cruises after the final payment made. All payment dates noted on the website of the event you have selected. It is your responsibility to be sure payments arrive at us on or before that date. All payments must be submitted after 11:59 PM EST on the final payment date. If you fail to submit your final amount by the deadline, your reservation canceled, and all funds will be forfeited.
Your invoice number.
Reinstatement of Reservations
Within 14 days of a reservation cancellation, you may reinstate your reservation.
A fee of $50.00 will be required & paid at the time of reinstatement.
Last Minute Reservations
For all last-minute reservations and subject to availability, you may pay in full to secure.
All applicable cancellation penalties will apply.
Travel Insurance Refunds
For peace of mind, your package comes with insurance. Claims are filed directly with Travel Guard, processed by Travel Guard, and refunds are handled directly by Travel Guard and not by Out & About Destination Travel. Your policy will be emailed directly to you once processed by Out & About Destination Travel. You may contact Travel Guard at 1.800.826.5248 to inquire on the claim.
Cancellations accepted in writing only. Email your cancellation request to email@example.com with your full name, invoice number, and event you are canceling.
Changes to an existing reservation may incur a $50 per person fee plus any additional supplier fees.
This policy includes name changes and removal of any services. There are no refunds for unused services.
Method of Payment
We process payments via PayPal, Square, or by Wave.
Each transaction is secured with 256-bit SSL encryption to protect your payments.
The transaction will appear as Out & About Destination Travel & Cruises. Any chargeback because of stopped payments or insufficient funds will incur a $75 chargeback fee per transaction. Checks and payments over the phone are not accepted.
Monthly payments are due each month. You are welcome to pay additional to lower your balance. However, we do not accept rollover payments to satisfy a future monthly payment.
Losing your investment towards a vacation is the absolute worst. Therefore, we highly recommend purchasing travel protection to protect against trip cancellation, trip interruption, baggage loss or delay, medical expenses, and more.
Roommate matching is available by utilizing Client Profiles. You will be matched with a roommate once you have paid more than 75% of the balance of your reservation.
Once form submitted with 75% of the balance paid, you will begin to receive emails with information of other solo travelers and your information will be sent out as well.
You must choose and notify Out & About Destination Travel & Cruises of your roommate selection within 14 days.
All rooms requested are a standard king bed or two-bedded rooms with private bathroom accommodations, unless specifically requested otherwise. Please understand that although we will make a bed type request on your behalf, bed types are subject to availability. Room selection in all cases is strictly at the discretion of the hotel’s management. The number of persons accommodated does not dictate the room size. Single and double occupancy reservations may be placed in a single bedded room unless otherwise specified.
To ensure the desired group synergy, Out & About Destination Travel & Cruises reserves the right to accept, reject, or expel any individual who is deemed disruptive or incompatible with the interests of the group. Expenses, including cancellation fees and or costs for alternative travel plans to return home, will be the responsibility of the passenger. All unused services are nonrefundable.
Event itineraries are subject to change without notice.
We will do our best to ensure the group is together.
However, unable to guarantee as the tickets are provided to us by our Essence Ticket Sales Representative in which seating based on availability. You are guaranteed tickets, however, not guaranteed sitting together.
We will do our best to ensure the group is together, however, unable to guarantee as the tickets are provided to us by our Essence Ticket Sales Representative in which seating based on availability. You are guaranteed tickets, however, not guaranteed sitting together.
Concert Ticket Location
Loge &/or Plaza. Based on availability.
Room Assignment Deadline
June 15th, 2020
Official Itinerary Release Date
June 25th, 2020
Hotel Confirmation Numbers
Sent directly by the property to the email address registered with our company. The confirmation will be sent to the lead only.
Additional guest is welcome to obtain hotel confirmation by lead or by calling the hotel directly.
The designated group leader will be responsible for picking up your group’s package at Out & A bout’s check-in.
The room number provided close to the event date.
Registration will be made available at your selected host hotel -Thursday & Friday, 10 AM-3 PM. If you arrive after 3 PM on Thursday, you are welcome to attend registration on Friday.
Registration is for picking up your package only.
Our registration does not include checking into the hotel as that is direct with the hotel.
Please schedule your flights to arrive by 11 AM on either Thursday or Friday. We will be unable to extend registration. NO EXCEPTIONS. Valid picture ID & we must verify credit card used for payments.
Best Time to Arrive
To maximize your Essence experience, we recommend you arrive in New Orleans on Thursday, July 2, 2020, by afternoon.
Best Time to Purchase Airline Ticket
The best time to buy flights for your winter vacation is 62 days in advance, according to the CheapAir report. For fall travel, it's 69 days in advance, and for spring travel, it's 90 days in advance.
If an airline decides to have a fare sale, it will post it on Monday night, releasing the tickets first thing on Tuesday morning. Meanwhile, other airlines will try to match the price and begin their sales in the early hours of Tuesday. ... But buy quickly; the airlines usually pull the deals by Thursday evening.
The Best Day Of The Week To Buy Plane Tickets. Tuesday is usually the cheapest day to buy a ticket. ...
Contrary to popular belief, booking airline tickets late is often cheaper. ... Airlines know that business travelers tend to book their seats at the last minute and are willing to pay a premium for their flights. The logic follows that the earlier you book, the cheaper your seat will be. But it is not always so.
The days of the week, you fly matter, too, and it matters year-round. For U.S. domestic flights, the cheapest days to fly are usually Tuesdays, Wednesdays, and Saturdays. For flights to Europe, weekdays tend to be less expensive than weekends.
Our office hours are M-F 10a-5p MDT. Closed on all major holidays & weekends. Our email address (checked during holidays) is firstname.lastname@example.org; our contact is: 888-511-6302 x103
Release from Liability
Out & About Destination Travel & Cruises does not own or operate any entity, which is to, or does provide goods or services for your trip.
Including, for example, ownership or control over hotels or lodging facilities, airline, bus, an or other transportation companies, local ground operators, providers or organizers of optional excursions or equipment used, food service or entertainment providers, etc. All such persons and entities are independent contractors. As a result, Out & About Destination Travel & Cruises is not liable for any negligent or willful act or failure to act of any such person or entity or any other third party. Without limitation, Out & About Destination Travel & Cruises is not responsible for any injury, loss, or damage to person or property, death, delay or inconvenience in connection with the provision of any goods or services occasioned by or resulting from, but not limited to acts of God, acts of government, force majeure, acts of war or civil unrest, insurrection or revolt, strikes or other labor activities, criminal or terrorist activities of any kind, or the threat thereof, overbooking or downgrading of accommodations, structural or other defective conditions in hotels or other lodging facilities, mechanical or other failure of airplanes or other means of transportation or for any failure of any transportation mechanism to arrive or depart timely or safely, dangers associated with or bites from animals, pests or insects, marine life or vegetation of any sort, dangers incident to recreational activities such as swimming, kayaking, sailing, canoeing, rafting, hiking, walking, bicycling, etc., sanitation problems, food poisoning, lack of access to or quality of medical care, difficulty in evacuation in case of a medical or other emergency, illness, epidemics or the threat thereof or for any other cause
beyond the direct control of Out & About Destination Travel & Cruises. Also, I release Out & About Destination Travel & Cruises from its negligence and assume all risk thereof.
Assumption of Risk
I am aware that travel I am undertaking may involve hazardous activities with the risk of illness, injury, or death.
Which may be caused by forces of nature, animals, insects or flora, the negligence of Out & About Destination Travel & Cruises, or other persons and companies known or unknown, or of the willful or criminal conduct of third parties. I am aware that weather conditions may be severe, adverse and unpleasant. I am also aware that medical services or facilities may not be readily available or accessible during some or all of the time during which I am participating on the trip. To partake of the enjoyment and excitement of this trip, I am willing to accept the risks and uncertainty involved as being an integral part of my adventure. I now accept and assume full responsibility for any risks of illness, injury or death and of the negligence of Out & About Destination Travel & Cruises and agree to hold harmless and release Out & About Destination Travel & Cruises from claims of third-party negligence.
I understand the physical requirements of the activity, in which I will be participating.
I currently have no known physical, medical, or mental condition, which would impair my ability to participate in this tour or my safety in this activity.
I am willing to assume all risks that may be created, directly or indirectly, by any such condition.
I now authorize Out & About Destination Travel & Cruises, my local ground handler or others to arrange for any emergency medical treatment and hospitalization as may be necessary for me because of participation in this activity without my further consent.
I agree with any dispute concerning, relating, or referring to this Agreement. The brochure or any literature concerning my trip, or the trip itself, shall be resolved exclusively by binding arbitration according to the Federal Arbitration Act, 9 U.S.C. §§1-16, either according to the then-existing Commercial Rules of the American Arbitration Association (AAA) or according to the Comprehensive Arbitration Rules & Procedures of the Judicial Arbitration and Mediation Services, Inc. (JAMS). Such proceedings will be governed by substantive (but not procedural) Colorado law and will take place in Denver, CO.
Disputes may consist of
It excludes the use of federal, state, local courts, or agencies.
By agreeing to these terms and conditions, you (and we) are waiving our right to a trial by jury.
I acknowledge that I have voluntarily applied to participate on the trip. And that I have read the description of the trip as it appears in the current Out & About Destination Travel & Cruises website relating to the trip, together with all information contained in this application. I am voluntarily participating in this trip with knowledge of the hazards involved.
Knowing and Voluntary Execution
I have carefully read these Terms and Conditions and the booking information sections of this document, and fully understand its contents. I am aware that this is a release of liability and a contract between myself and Out & About Destination Travel & Cruises and agree on my own free will. By signing, I agree to these Travel Terms & Conditions and Out & About Destination Travel & Cruises’ Release from Liability, Assumption of Risk and Binding Arbitration Clause for myself, each member of my traveling party and any minor children accompanying me.
Out & About Destination Travel & Cruises may take photographs, or video of its trips and trip participants grant Out & About Destination Travel & Cruises permission to do so and for it to use same for promotional or commercial use without payment of any compensation to the participant.
Out & About Destination Travel & Cruises reserves the right to refuse to accept or retain any person as a participant and to make changes and substitutions in any itinerary of its group travel as it deems necessary for the comfort, safety, or the convenience of the group travel participants and the proper execution of the event. Out & About Destination Travel & Cruises also reserves the right to withdraw any or all events announced in this program should conditions warrant. If an entire event canceled, a full refund of all monies paid to the company by the participant would constitute full settlement.
Please report any disability requiring special attention to Out & About Destination Travel & Cruises at the time the reservation made.
Out & About Destination Travel & Cruises will make reasonable attempts to accommodate special need requirements of disabled travelers.
But not responsible in the event it is unable to do so nor is it responsible for any denial of services by carriers, hotels, restaurants, or other independent suppliers. Please note that hotels and Out & About Destination Travel & Cruises cannot always guarantee bed type choice. We will do our very best to accommodate your request.
Out & About Destination Travel & Cruises is not responsible for itinerary time changes.
To include hotel check-in and bus schedules. Out & About Destination Travel & Cruises assumes no responsibility and will not be held liable for any personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity by reason of (1) any wrongful or negligent acts or omissions on the part of its suppliers, (2) any unlawful, careless, or unauthorized acts or omissions on the part of any employee of these suppliers, (3) any defect in or failure of any vehicle, equipment or instrumentality owned, operated, or used by any of these suppliers, or (4) any wrongful or negligent acts or omissions on the part of any other party not under the control, direct or otherwise, of Out & About Destination Travel & Cruises, or (5) acts of God.