Veterinary Assistant - Job Application

At Home Veterinary Services Online Application

CVT or Veterinary Assistant
Thank you for taking the time to complete our online application!

Unless youv'e worked with an in home veterinary care provider before, this job will be unlike anything you've done before. You develop much closer relationships with your clients, you work more closely with the veterinarians, and each day on the job takes you to new locations. For the right person, it is an incredible way to practice veterinary care.

This application is part of your evaluation for suitability for this position. In addition to your experience, writing and communication skills will be considered when making our hiring decision.

You should have your cover letter and resume complete before submitting this application as you will asked to attach the documents to this application.

A formal cover letter explaining why you are applying for this position is required to be submitted with this application. Please do not submit a "form letter" that could be sent to any traditional veterinary practice. Be original and explain what interests you about our unique practice and what makes you an excellent candidate..

We look forward to reading your responses and reviewing your cover letter and resume.

Good luck!!
Full Name *

First Name Last Name
E-mail *
Phone Number *

Area Code Phone Number
How soon would you be able to start? *
Please upload a cover letter explaining why you are interested in joining our team and why you might be the best candidate for this position. *
Please upload a copy of your resume: *

B asic Background & General Information
Who is your current (or last) employer?
How long have you/did you work for your current (or last) employer?
Please describe the job duties at your current/last employer. Describe your reason for leaving or wanting to leave that job:
Who did you work for prior to your current/last employer?
How long did you work for the employer named above?
Please describe the job duties at the employer. Describe your reason for leaving or wanting to leave that job:

Practical Scenarios
Assistants and CVTs must often communicate with clients via e-mail and over the phone. We probably communicate via e-mail more often than many clinics, so representing the practice and yourself appropriately is very important. Below are two scenarios that you may expeirence. We would like to know how you would respond to these scenarios as if you were writing the e-mail to the client directly.

We know that your responses will not necessarily align with our actual procedures, please respond to them based upon your personal experience and the information provided in the scenario. These scenarios are evaluating your communication skills and not necessarily your knowlege of in home veterinary procedures.
Scenario 1 - Euthanasia Information Request
You are helping out in the office by responding to e-mail inquiries about our in home veterinary services.

You receive the following inquiry from someone considering euthanasia for their pet:

Client Name: Michael

Pet Name: Bode - Canine

Situation:

Bode had two discs removed a little less than two years ago. She has never fully recovered and now has little or now movement in the hind end. She requires me or my wife to assist her up 75% of the time. She has been defecating in the house due to the loss of control/feeling. We have been trying steroids to help, but she continues to deteriorate. Today is was traveling for work and my wife couldn't pick her up to help her outside. Bode's life is limited to laying in her bed all day. We have been waiting for a 'sign' and she has continued to deteriorate. She is no longer the active fun loving girl and want her to be at peace.

You must respond to them with at least the following information:

-Acknowlege, empathize and address their situation

-Ask them any questions you feel are pertinent to the situation.

-Provide the cost for the in home euthanasia ($250)

-End the communication appropriately
Enter your e-mail response as if you were writing to the client:

Work Skills & Environment
This position will require you to drive commercial vans, sometimes into tight spaces in crowded residential areas, downtown Portland, or on back roads. Please describe your level of comfort driving in busy traffic, downtown Portland, and driving/parking a mini-van sized vehicle into tight spaces.
The demographic of our clientele varies widely, you may visit some of the most incredibly affluent homes in Portland, and you may also visit homes where the only way through the home is a tiny path among stacks of collected items and garbage. Describe how you feel you would deal with this wide range of work environments.
About 70% of our patients are cats and we try to use the least amount of restraint possible in order to complete our examinations. Describe your level of comfort restraining cats and what methods you use. Do you have any "tricks of the trade" that you use?
This position may require you to occasionally assist with answering phone calls from clients and scheduling appointments. Please describe your comfort and experience handling client communications and scheduling.
We want to afford our employees an opportunity to grow within our practice. This may come in the form of more responsibility, special projects, or other roles. Please describe how your experience and skills have prepared you to have a higher level of responsibility.
Please describe when you have taken initiative to suggest a change to improve the efficiency of your job or the overall efficiency of your workplace (perhaps a change that helped all the employees or the operations of the business). Describe what steps you took to implement the change and what the end effect of the change had for your workplace:
Describe your proficiency with technology, such as desktop computers, laptops, iPad, iPhone, using Microsoft Outlook, Word, Excel, multi-line phones, and similar equipment:
Please describe a time when you have helped customer/client or any other person through grief or other sad situation. What did you do to comfort them? What would you do differently?
Assistants and CVTs may occasionally be asked to work independently and without supervision. Describe a role, position, or job where you were required to work independently and what your job duties were for that position.
We provide in-home x-ray services with a portable x-ray system. Please describe your training and experience with digital x-ray systems.
What are some of the things you enjoy most about providing veterinary care?

Other Details
Wages will be competitive with other practices. If you wish, you may indicate here what hourly rate you would want to be paid. It will not have any bearing on whether you are chosen to interview or not.
How many hours would you like to work per week (check all that apply):

20 hours 30 hours 40 hours
This job may occasionally require some overtime, for which we pay time and a half. Would you be willing to work 2 to 5 hours of overtime per week (give or take)?

Yes No
This position requires a specific schedule. Options may be available in the future, but this schedule will be required initially. Are you willing to work at least Thursday, Friday and Saturday as your regular schedule? *

Yes No
Questions for Us
If you have some initial questions for us, please write them below.
Thank you for taking the time to complete this questionnaire. We know it was long, but it is important that we find exactly the right person for this position. We appreciate the time you took to complete it. Dr. Mesher will be notifying prospective applicants within one to two weeks if we would like to conduct a phone or face to face interview. Thanks again for submitting this application!
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At Home Veterinary Services Online Application