Complete this form to submit a request to cancel your National Membership and eligibility determination for a refund.
The cancellation policy is as follows. You may request cancellation of this agreement by submitting the official cancellation form.
Refund Eligibility
A refund is available only if neither of the following events has occurred:
- Fifteen (15) business days have passed since your initial payment/join date; or
- You have accessed, started, or completed any lesson(s) in the Phi Sigma Pi National Membership Program.
If either one of the above events has occurred, you are not eligible for a refund.
If both events have occurred, you are likewise not eligible for a refund.
In other words:
- If you cancel within 15 business days but have accessed, started or completed the National Membership Program, you are not eligible for a refund.
- If you cancel after 15 business days but have not accessed, started or completed the National Membership Program, you are not eligible for a refund.
- If you cancel after 15 business days and have accessed, started or completed the National Membership Program, you are not eligible for a refund.
A refund, less a $30 administrative fee, will only be issued if:
- The cancellation request is submitted within fifteen (15) business days of the initial payment/join date; and
No lesson content has been accessed, started, or completed.
The $30 administrative fee covers the cost of establishing your licensed program seat and profile account.
Payment Plan Terms
If you elect to use a payment plan:
- All scheduled payments must be made in full and on time.
- Missed, declined, or returned payments will result in suspension of access to National Benefits, including the new member welcome package, until the account is brought current.
- Failure to complete payments does not cancel this agreement or reduce the total amount owed.
Payment Disputes
Initiating a dispute with your payment provider or payment processor does not cancel this agreement. Disputed charges may result in processing delays and additional administrative or collection fees as permitted by applicable law.
If you need to cancel your National Membership agreement because your payment method was used fraudulently, please email membership@phisigmapi.org. Please note that if this is the case, the funds cannot be returned to the original payment method and can take up to 30 business days to process.