Thank you for choosing Poppy’s Therapeutic Corner, LLC . Our Therapists, Case Managers & Psychiatric Nurse Practictioner offer a wide variety of services for children, adults, and families. Clients are actively involved in the assessment/diagnostic process, treatment planning, reviewing progress in treatment, and discharge planning.
Assessment
A full bio-psychosocial assessment is completed on all clients at intake. The purpose of the assessment is to gather sufficient information from clients and guardians to identify the needs and preferences of each person served. The assessment will be completed by a therapist at the first active counseling session. At times this assessment may take more than one session and is focused on identified problems as well as client strengths.
Treatment Planning
Clients will actively participate in the development of an individual treatment plan once the assessment is completed. The plan will include needs, preferences, and strengths as well as identified problems, goals, objectives, and achievement dates.
Reviewing Progress
Progress will be continuously reviewed throughout treatment in order to ensure that goals are met. Therapists will help measure progress and success by using outcome measurement tools and reports, as well as the information provided by clients, guardians, school personnel and other supportive people.
Discharge Planning
Discharge planning helps all parties have a clear understanding and expectation of the plan of action at the time when services are terminating (IE: when goals are met). Discharge planning includes an evaluation of the client’s progress, discussion with the client and guardian, determining what supports are needed (including referrals to alternative therapeutic services if necessary). Thorough discharge planning helps promote safety, stability, and success for all clients.
Payments
Each client is responsible for the costs of services rendered. The therapists of Poppy’s Therapeutic Corner, LLC each accept multiple forms of medicaid providers in an effort to provide the most cost effective services. Clients will be held responsible for any and all copays as required by their insurance companies, as well as any claims denied by those insurance companies. Poppy’s Therapeutic Corner, LLC therapists are able to accept cash, check and credit card payments (through Square) from clients.
Hours and Contact Information
Poppy’s Therapeutic Corner, LLC therapists and case managers work in the schools, office, and client home settings; therefore their hours of availability vary and are tailored to the needs of their clients. Poppy’s therapists/case managers may, at their discretion, give their cell phone numbers to clients for purposes of scheduling only. For mental health emergencies, call 911 or contact your local crisis line.
- Hamilton County Care Team @ Talbert House - 513-281-2273
- National Crisis Line - 1-800-273-TALK (8255)
- Crisis Text Line - Text CONNECT to 74174
Confidentiality
All client information including identifying information, diagnosis, and treatment will remain strictly confidential, as governed by the State and Federal laws, rules and regulations. Client information shall not be disclosed unless one of the following situations occurs:
- imminent safety risk - threat of danger to self or someone else
- suspected child/adult abuse or neglect
- record review/case audit
- contacting emergency contact
- subpoena of records
- nonresidential parent requests records
- billing to insurance providers
If the student is participating in school based services, students and school staff may observe the client with his or her therapist/case manager. The client will be added to the referral and active client list, which is accessible by building counselors, administrators, school psychologists, school nurse, employees, community liaisons employed by your county’s ESC. The school secretaries will provide Poppy’s therapists/case managers with the client’s face sheet, schedule, and attendance information.
In the case that a client is experiencing a mental health emergency and their Poppy’s therapist is not available, another Poppy’s therapist may provide therapy services to the client upon request.
When a minor is involved in therapy, there is a discussion at the first session with the parents (or guardians), child, and therapist that what the minor discloses in individual therapy sessions will be held confidential by the therapist except if the minor would indicate that he/she is at risk of harm to self or others, or, if someone has or is harming him/her.
Poppy’s Therapeutic Corner, LLC staff members consult with other mental health professionals and one another regarding the management of cases. The purpose of this consultation is to ensure quality care. The identity of the client is not disclosed during clinical consultation.
Both law and professional standards protect mental health records. Although you are entitled to review a copy, these records can be misinterpreted given their professional nature. In rare cases when it is deemed potentially damaging to provide you with the full records directly, they are available to an appropriate mental health professional of your choice. Alternatively, we can review them together and/or treatment summaries can be provided. All client records are kept in Google Drive and Theranest, which are HIPPA compliant (secure and confidential) systems. Progress notes are signed electronically by therapists/case managers.
Poppy’s Therapeutic Corner, LLC has taken precautions to ensure that our email is encrypted and HIPAA compliant. However, there may be some level of risk that protected health information in an email could be read by a third party. If clients agree to email or texting communication, Poppy’s Therapeutic Corner, LLC is not responsible for unauthorized access to information emailed/texted or for safeguarding information once delivered to clients.