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We're sorry to see you go!
We're sorry to see you go!
Thank you for the opportunity you've given us to work with you and grow together. We'll always appreciate your business. Please complete this short form to submit your cancellation request.
Service Cancellation Request
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    Enter your business phone number to search for your account. the phone number must be the one that your business was registered with and that's on file with PowerUP POS. If you cannot find your business record on-file, then click "NEXT" to send us a message. IMPORTANT NOTE: THE PHONE NUMBER MUST BE ENTERED IN THE FOLLOWING FORMAT: (###) ###-####
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    If this is the correct business, then click on "NEXT" to continue. Otherwise, go back to start a new search.
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    Email address verification is required in order to access sensitive account information!
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    Enter your email address you registered your business with to verify your account. Email address verification is required in order to access sensitive account information!
    Email Verified

    The verification code has been sent to some@email.com
    Please check your mailbox and paste the code below to complete verification.

    Didn't receive verification code? orReceiving the email may take a few minutes, thank you for your patience!
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    WE COULD NOT COMPLETE THE VERIFICATION PROCESS BECAUSE THE EMAIL ENTERED DOES NOT MATCH OUR RECORDS! PLEASE TRY ENTERING A DIFFERENT EMAIL.
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    This is your service provider for your Merchant Account, followed by your Merchant ID.
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    Listed below are all available services and subscriptions. Selected by default are the services that are currently active with a subscription or as part of a promotion. Please leave selected all the services you'd like to cancel or deselect the service(s) you want to remain active.
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    Note: Your subscription will be cancelled within 24-48 hours. PLEASE CONFIRM:
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    Note: PowerUP POS can only assist you in closing your account and not cancel your account for you! In most cases, you will need to either call your Merchant Service Provider directly, along with submitting additional documentation. Over the next steps you'll be provided with instructions in regards to the cancellation process. PLEASE CONFIRM:
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    Which company do you have your merchant account with?
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    Aldelo Pay Contact Information:

    Merchant Services

    • PHONE: 877.639.8767 (8 am - 5 pm, Mon - Fri).
    • EMAIL: merchants@aldelo.com
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    [OPTIONAL]
    Drag and drop files here
    Select files to upload
    Max. file size: 10.6MB
    Browse Files
    Cancelof
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    NOTE: By selecting the cancellation of your Digital Signage Menu Boards, you understand that your files will be permanently deleted from the server. This action cannot be reversed! We suggest that you request a copy of your files even if you don't use them right now, to keep them for your records as a precaution DELETING YOUR DESIGN FILES WILL AFFECT YOUR DIGITAL SIGNS IMMEDIATELY. DO YOU WANT TO DELETE ALL OF YOUR MENU DESIGN FILES? PLEASE CONFIRM:
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    NOTE: ALL OF YOUR FILES EVEN IF EXPIRED, WILL REMAIN AVAILABLE FOR RETRIEVAL OR TRANSFER FOR 1 YEAR OR UNTIL YOU REQUEST THEIR PERMANENT REMOVAL FROM THE SERVER! IF YOU PROCEED, THERE IS NO WAY TO REVERSE THIS PROCESS AS DELETION IS IMMEDIATE AND NO WAY TO RETRIEVE ANY OF THE DELETED FILES! WOULD YOU LIKE TO PERMANENTLY DELETE YOUR FILES? PLEASE CONFIRM:
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    NOTE: All of your order history, customer data, reports, reservations and all related data to the online ordering application, will be permanently deleted. Deletion is immediate and any records or reports cannot be retrieved. Are you sure you want to delete your data? PLEASE CONFIRM:
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    Please enter your email to continue
    Email Verified

    The verification code has been sent to some@email.com
    Please check your mailbox and paste the code below to complete verification.

    Didn't receive verification code? orReceiving the email may take a few minutes, thank you for your patience!
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    Please enter your full name
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    Enter your business name (DBA)
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    We're sorry, we couldn't locate a record of your business with the information provided. Please enter a message below, including your business information and the services you'd like to cancel, and we will get back to you asap with the status of your request!
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    INSTRUCTIONS: Download, fill-out & sign the form (Digital Signatures are not accepted). Once Signed, you have 4 options: 1. Email it back to us at support@poweruppos.com or scan & upload using the next card's upload link or the link "Upload a File" under our website's "Support" tab. 2. Email it directly to Card Connect at cancel@cardconnect.com. 3. Call the Card Connect Support Line at 877-828-0720 and fax the form to 484-581-1638. 4. Mail it directly to Card Connect HQ at: 1000 Continental Drive, Suite 300, King of Prussia, PA 19406.Emailing cancel@cardconnect.com.Faxing a request to 484-­581-­1638.Mailing a letter, signed by the merchant or agent, directly to CardConnect Headquarters at 1000 Continental Drive, Suite 300, King of Prussia, PA 19406.
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    Listed below are all available services and subscriptions. Please select all the services you'd like to cancel.
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    Your opinion matters! It will help others determine if PowerUP POS's services are right for them!
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    Hated it!
    Highly Recommended!
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  • 25
    Help the community by identifying some of the advantages and disadvantages you noticed while working with PowerUP POS.
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    Your review will be published on our website by using ONLY your business name, if you opt-out of the publication. Do we have your consent to use your business information and publish your review wherever else we deem necessary, such as social media and online directories? Your information is safe with us. We will NEVER sell your information to anyone and for any reason!
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    Feel free to add any comments you may have below [OPTIONAL]
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    Please read & accept our Visitors Privacy Policy
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PowerUP POS | Service Cancellation Request
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