Please read through these general terms.
-Custom rug orders require a $200 non-refundable deposit. The rest can be paid upon completion of the rug, before shipping.
-All rugs are non-refundable and are final sale.
-Both terms are due to rugs being 100% custom and personalized by you.
-The wait time once payment is received, is typically 2-4 weeks.
-International shipping is available. Buyer is responsible for shipping costs. Please note that prices are dependant on location, and will be calculated upon completion of the rug. Your rug will be shipped out once the remaining balance, and shipping is paid in full. You will receive a tracking number with your order.
-Once your rug is shipped, and out of my hands, it is out of my control. I always use tracked shipping so that you can see updates on your rugs where abouts in transit.
If you have any additonal questions, please don't hesitate to reach out to Rad Rugz Co on instagram. Thank you so much for your support! I can't wait to bring your ideas to life.