Social Media Management Client Questionnaire
Share your brand details, goals, platforms, and content preferences.
Social Media Management Enquiry Form
Name
Your Name
Buisness name
Email
example@example.com
Phone Number
Please enter a valid phone number.
Format: (000) 000-0000.
Website link
Social media handles (Instagram/ Tiktok)
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Brand Foundations
What does your business offer? Please briefly describe your products, services, and the industry you operate in.
Why did you start your business?
What are your core values?
If your brand were a person, how would you describe its personality?
What three words should people associate with your brand?
What makes your business different from your competitors?
What do you never want your brand to feel like?
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Ideal Client
Who is your ideal customer?
Describe your target audience.
What are their biggest frustrations?
Why do they choose you over someone else?
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Business Goals
What are your biggest business goals over the next 12 months?
What would success from social media look like for you?
Which service or product would you like to promote most?
Are there any upcoming launches, events, or promotions we should know about?
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Brand Identity
Describe your brand aesthetic
Do you already have brand guidelines?
What colours, fonts or visual elements define your brand?
Are there any styles or trends you'd like to avoid?
Which brands inspire you, and why? please add any instagram handles
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Tone of Voice
How do you want people to feel after interacting with your brand?
Which words best describe your communication style?
Professional
Luxury
Friendly
Educational
Playful
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Current Marketing
Which marketing channels are currently bringing you the most enquiries?
What type of content has performed best so far?
What hasn't worked well?
Have you run paid ads before?
Are you comfortable appearing on camera?
Who within the business can appear in content?
Do you have existing photo and video content?
Are you happy to film content regularly, or would you prefer us to organise content days?
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Competitors
Who are your biggest competitors? Add handles if applicable
What do you admire about them?
What do you think they're missing?
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Customer Experience
Describe your customer journey from discovering your business to becoming a loyal client.
What do clients compliment you on most?
What are your most frequently asked questions?
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Working Together
How do you prefer to communicate?
How involved would you like to be in the content creation process?
What types of content do you prefer to share?
Educational
Promotional
Entertaining
Behind-the-scenes
User-generated content
Other
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Investment
What's your estimated monthly budget for social media marketing?
Under £500
£500–£1,000
£1,000–£2,000
Are you looking for a one-off project or ongoing support?
One-off project
Monthly management
Not sure yet
When are you hoping to get started?
As soon as possible
Within 2–3 months
Have you invested in social media marketing before?
If yes, what worked well and what didn't?
What are your expectations from our social media management services?
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