š¶ Frequently Asked Questions
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How do I apply for ASP services?
Step 1:Ā
A case manager, advocate, or provider contacts ASP to confirm eligibility and availability.
Phone: (760) 560-6749 |Ā Email:Ā safehouse@sdpets.org
Step 2:Ā
ASP connects with both the referring professional and client to review program requirements before sending intake forms.
The client must:
- ConsentĀ to veterinary services (spay/neuter, vaccines, microchip)
- Provide prior veterinary records (if available)
- Sign a temporary care agreement (14-day renewable)
- Complete a pet profile
Step 3:Ā
Sumbit intake forms and schedule the pet's intake appointment.
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Is the Animal Safehouse Program referral-based?
Yes. ASP is a community-driven, referral-based program.
A referral and active case management are required. We collaborate with domestic violence agencies, hospitals, social service providers, the VA San Diego Healthcare System, and Family Justic Centers, including One Safe Place, to ensure clients are supported while their pets are in our care.
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Is there a cost for this service?
No. ASP services are provided at no cost. Donations are always welcome to help support others in need.Ā
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How long can my pet stay in the program?
Most pets stay anywhere from 2 weeks up to a maximum of 90 days (about 3 months). Length of stay depends on your situation, your progress toward reunification, and program capacity.
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Where will my pet stay?
PetsĀ areĀ cared for in volunteer foster homes or through boarding. In some cases, pets may stay onsite temporarily while placement is arranged.
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What types of pets do you accept?
We primarily accept dogs and cats, and may assist with small companion animals on a case-by-case basis.
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Can I visit my pet?
To help pets adjust, in-person visits are not permitted.
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Will I receive updates?
Yes. You will receive regular updates and photos, typically weekly.
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Can I send food or personal items with my pet?
Yes, we recommend bringing a small supply of your pet's current food to ease their transition. We provide all other supplies, but please be aware that personal items like toys and beds may not be returned.
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Do you provide medical care?
Yes.Ā ASP provides necessary veterinary care. Please disclose any medical conditions during intake.
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What if my pet has special needs or behavior concerns?
We work with a variety of needs, though some cases may require additional planning. We'll review each situation individually.
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Will my pets stay together?
We make every effort to keep bonded pets together when possible.
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Can I speak directly with the foster?
No. To protect privacy, all communication is coordinated through ASP staff.
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What happens if I can't reclaim my pet?
Our goal is reunification. If that's not possible, we will work with you on next steps, including rehoming options. Entry into our adoption program is not guaranteed.
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