IMPORTANT INFORMATION
- All Promotional parties and events that end after 7 PM and are inviting guests under the age of 30 will require Hired Security or Rocky Mount Police Department Security for the duration of the event. Rocky Mount Police Department Security must be provided at the renter's expense if deemed necessary. It is the Renter's responsibility to hire security onsite.
- The Platinum Room will not provide any Food/Beverage/Equipment for renters' usage. Equipment rented from another source must be approved by the Rental Coordinator. There is noonsite cooking, inside grills, or unattended flames allowed onsite. The renter is responsible for contacting and contracting all rental needs.
- It is the renter's responsibility to hire a caterer. Caterers may enter the facility within the contracted hours. All caterers need to review the Sign Rental Agreement to follow the outlined rules.
- No cooking inside the premises. All food must be prepared prior to arrival. Prior approval is required for outside grilling and licensed food trucks. We allow licensed food trucks with prior approval from Sandra Bryant-Richardson, the Manager.
- If a license is required, it must be provided by the Nash County Health Department Food License.
- All caterers need to review the Sign Rental Agreement to follow the outlined rules. Outside caterers will be responsible for set-up & cleanup. If any items are used, damaged, or removed from The Platinum Room, the renter will be 100% responsible for the cost and rental of our equipment. (Any costs will be deducted from the Refundable Security Deposit.)
SELF TOUR
- The Rental coordinator or a designee is available by appointment for a tour of the facility and a pre-event walk-through. Please schedule for them to attend if required. You may also visit the venue prior to your event with your Decorator, Photographer, DJ, and Catering Company during the available hours.
- The available hours for tours are Monday to Sunday between 9 am to 6 pm (Unless the venue is booked). Please note that appointments are required and sign the Key Release Form uploaded with a current photo ID notice for all appointments.
- For further inquiries or to schedule an appointment, you can reach out to Sandra at 252.450.9086.
- The Renting Party fully understands and agrees that the Platinum Room Event & Entertainment Venue, LLC shall not be held responsible or liable in the event the Platinum Room Event & Entertainment Venue, LLC is prohibited from providing event space due to unforeseen acts of nature such as earthquakes, floods, hurricanes, tornadoes, or volcanic eruptions.
SET-UP
Deliveries should be scheduled on the day of the event and within the rented hours. The delivery address for the Platinum Room is 1179 Jeffery’s Road, Rocky Mount NC 27804. The Platinum Room staff reserves the right to change the setup of any event to provide adequate safety and protection to its facilities and guests. Equipment or setup beyond the terms of the PAID agreement will not be allowed.
FORFEIT REFUNDABLE DEPOSIT:
Decorations will be limited to free-standing or tabletop items only. Items may not be adhered in any fashion to the facility's walls, doors, windows, or ceilings, including gluing, stapling, painting, or screwing, to ensure the preservation of the venue's condition.
Balloons utilized in decorating must be properly restrained and remain so until they are removed from the facility. Absolutely no loose balloons are allowed to float in the ceiling. The use of loose confetti on tables, floor, or loose beads is strictly prohibited. Confetti and loose beads must be placed in containers or jars to prevent any mess or inconvenience.
REFUNDABLE DEPOSIT
By signing below, you acknowledge that if any tables, chairs, or equipment are dragged across the floors, causing scratches, damages, or harm to our venue décor or equipment without prior approval, 100% of your refundable deposit will be forfeited.
PHOTOGRAPHY:
Events and activities taking place at The Platinum Room may be photographed for use in print, video, and online marketing of the facility.
1. CONDITIONS:
The Platinum Room will not produce, publish, or distribute printed information or signage associated with the renters' event without prior approval. Any advertisement for the event that includes the Platinum Room name must first be reviewed and approved by the Rental Coordinator.
2. SMOKING VIOLATION:
Smoking is strictly prohibited inside The Platinum Room, including the use of cigars, hookah, vapes, cigarettes, and marijuana. As the renter, you are responsible for ensuring that your guests comply with this policy. Any violation of the smoking policy will result in forfeiture of your refund.
3. FOOD/CATERERS:
Cooking is not allowed within the facility.
4. NONLIABILITY:
A. Children must always be supervised.
B. The Platinum Room Event & Entertainment Venue, LLC is not responsible for any lost, stolen, damaged, or destroyed items or property belonging to guests while on The Platinum Room premises.