Warranty claim form
Warranty Reminder: The warranty period is 24 months from the date of purchase. Warranty exchange is subject to the return of the defective part. (Any return of defective parts must be well packaged; Junior frames must not be bent/crushed, otherwise they may be rejected). Our frame warranty applies only to manufacturing defects and does not cover damage due to normal wear and tear or user negligence. Without the return of the defective part or submission of this form, please note that your account will be automatically charged on the due date mentioned on the invoice. Eyelet temples are designed to ensure child safety and proper fit. Removing a sleeve by the child and attempting to reposition it may pose bodily risks and damages that are not covered by warranty conditions. Thank you for your cooperation.
Code Customer:
Company Name:
Email
*
exemple@exemple.com
Email
Reference model: (see the ref. in the left temple)
Ref : Color
Mark the frame defect:
*
Temple left (porteur)
Temple right (porteur)
Color Acetate /metal
Front
Temple tip left
Temple tip right
Nosepads
Screws
Autre
Have you received the replacement part? If so, please indicate the invoice reference
*
Please, attach the photo with the defective product
*
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Description of the manufacturing defect
Reference final customer (name or lastname)
Soumission
Should be Empty: