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Pickup Schedule

Pickup Schedule

Please submit the pickup schedule form only if you wish to change the pickup date you selected at checkout.If you are keeping your original pickup date, no further action is required.Please wait for our email confirmation before arriving for pickup.
  • 1
    Select your preferred pickup location.
    Please Select
    • Please Select
    • Padstow
    • City
    • Hurstville
    • Haymarket
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  • 2
    Select your preferred pickup location. You can submit the request only once. To change the location later, please contact our support team for manual relocation.
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  • 3

    Padstow Warehouse Pickup Locaiton

    90 Gow St, Padstow NSW 2211

    Opening Hours
    Mon-Fri: 9:30am-4:30pm
    Sat: closed
    Sun: closed
    Exclude public holidays

    For the most up-to-date opening hours, please refer to our Google Maps listing.

    Weekend Pickup Options:
    Most items can be scheduled for pickup at our Haymarket or Hurstville retail locations on weekends.
    📦 For Large Items:
    Pickup from our Padstow warehouse can still be arranged Monday to Friday.

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  • 4

    City Haymarket Pickup Locaiton

    Sugo Toys City
    Shop 15, 79 Quay St Haymarket
    (Opposite to Tong Li Supermarket)

    Opening Hours
    Mon-Fri: 11:00am-7:00 pm (Opening Time Subject to Change)
    Exclude public holidays

    Please refer to our Google Maps listing for the most up-to-date opening hours.

     

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  • 5

    Hurstville Pickup Locaiton

    Sugo Toys Hurstville
    Shop 1, 7 Barratt St Hurstville NSW 2220

    Opening Hours
    Mon-Fri: 11:00am-7:00 pm (Opening Time Subject to Change)
    Exclude public holidays

    Please refer to our Google Maps listing for the most up-to-date opening hours.

     

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  • 6
    Please let us know the earliest date you’re available to collect your order. We’ll do our best to prepare and transfer the stock ahead of time. ⏱️ Please allow 1–3 business days for preparation and stock transfer. If you select a date within the next 3 business days, we will try to have your order ready as soon as possible, but pickup on your selected date is NOT GUARANTEED. 📩 Important: Once everything is prepared, you will receive a “Ready to Pick Up” email. Please wait for this confirmation before arriving. * Reserved Stock: Held at the pickup for 14 days.
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    Pick a Date
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  • 7
    Please let us know the earliest date you’re available to collect your order. We’ll do our best to prepare and transfer the stock ahead of time. ⏱️ Please allow 2–3 business days for preparation and stock transfer. If you select a date within the next 3 business days, we will try to have your order ready as soon as possible, but pickup on your selected date is NOT GUARANTEED. 📩 Important: Once everything is prepared, you will receive a “Ready to Pick Up” email. Please wait for this confirmation before arriving. * Reserved Stock: Held at the pickup for 14 days.
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    Pick a Date
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  • 8
    Please let us know the earliest date you’re available to collect your order. We’ll do our best to prepare and transfer the stock ahead of time. ⏱️ Please allow 1–2 business days for preparation. If you select a date within the next 2 business days, we will try to have your order ready as soon as possible, but pickup on your selected date is NOT GUARANTEED. 📩 Important: Once everything is prepared, you will receive a “Ready to Pick Up” email. Please wait for this confirmation before arriving. * Reserved Stock: Held at the pickup for 14 days.
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    Pick a Date
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  • 9
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  • 10
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  • 11
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  • 12
    If you have multiple orders to collect, you only need to provide one order number.
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  • 13
    We may reach out to you via phone if there are any issues with your order.
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  • 14
    Feel free to let us know about any special requests or anything else you'd like us to be aware of.
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  • 17
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  • 18
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