The client wishes to engage this staff member as a contractor to undertake the services as set out on this pet registration form. This form is valid from the date signed and a copy of the following pages will be sent to you via email (or text).

GUIDELINES WE MUST FOLLOW DUE TO INSURANCE REQUIREMENTS:

Walking:

- We must have a meet and greet/consultation before any work starts. Prior to this, you must provide 1. A copy of your exemption (IED) certificate, 2. A copy of your Public Liability Insurance, 3. Proof your dog is neutered, 4. Proof your dog is microchipped.

- We must only walk your dog on a strictly one-to-one basis (not an issue for us as we are already a dedicated 1-1 service However, the only difference is: if you have more than one dog from your own household, they must be walked separately, OR have one of our walkers per XL bully and one walker per additional dogs of other breeds

- Your dog must be muzzled and on a lead at all times when outside your home; unless we go to a secure privately rented field where we are allowed to remove these provided A. The area is private property with no public access passing through, B. It has secure fencing and it's locked SO the dog cannot escape, C. Your dog is kept on a lead and muzzle until the gate is shut when entering and is put back on a lead and muzzle before exiting.

Transportation:

- We must have a meet and greet/consultation before any work starts; prior to this we will need copies of your 1. Exemption (IED) certificate, 2. Your Public Liability Insurance, 3. Proof your dog is neutered and microchipped.

- Your dog must be on a lead and muzzled at all times (This includes leading up to, during, and after the journey

Dog minding/sitting:

- We must have a meet and greet/consultation before any work starts; prior to this we will need copies of your 1. Exemption (IED) certificate, 2. Your Public Liability Insurance, 3. Proof your dog is neutered and microchipped.

- We must be one-to-one at all times and complete the sitting in your home only.

- Your dog must be on a lead and muzzle when in public.

- Your dog can be off lead and unmuzzled in your home and your private garden.

1. RELATIONSHIP AND RESPONSIBILITIES

1.1 The staff will perform all reasonable duties as specified on this form with a

reliable, professional, and caring attitude.

1.2 If the staff member is unavailable due to unforeseen circumstances, where appropriate, another staff member will be allocated to the client, subject to availability. The pet owner will be contacted.

1.3 The staff member will notify the client of any incidents that have occurred which may impact the health and well-being of the dog.

1.4 The client must ensure any dogs are wearing a collar, tag, muzzle, and lead for walks. And must supply equipment that is correctly fitted and in good working order.

2.   LIABILITY

2.1 The client shall indemnify the staff member in respect of all costs and damages, from any claim, from any person or animal suffering either injury or death caused by the client's dog(s) 

2.2 The staff member shall not be liable for any mishap, of any nature, which may occur to a dog or is caused by a dog, who has unsupervised access to the outdoors.

3. REGISTRATION & MEDICAL CONDITIONS

3.1 The client will need to sign the registration form and client profile form to confirm they are happy with the known essential information.

3.2 The client must provide accurate information of any medical conditions, special needs that may affect the duties of the staff member.

4. DOG WALKING & PET SITTING PAYMENT AND EXPENSES

4.1 The client will pay the agreed rate per session.

4.2 The client must pay fees on the day of the session unless agreed in advance. Late fees are applicable and will be applied on a case-by-case basis.

4.3 If fees are not paid before a next session is due to take place, the staff member reserves the right to terminate the agreement without notice thereafter.

4.4 Upon termination of the agreement, the staff member shall have no further

obligation to provide any pet services.

5. SECURITY AND DATA PROTECTION

5.1 The staff member will keep safe and confidential all keys, house access codes, any security and personal information of the client.

5.2 All client property will be returned to the client either at the end of the agreement or when requested by the client.

6. CANCELLATION OR TERMINATION OF THE AGREEMENT

6.1 Either party can terminate this agreement by giving the other party more than 24 hours written notice of termination. If 24 hours' notice is not given, then the staff member has the right to charge the client for the full agreed payment. (Please note: for stays longer than 3 days we require a 1 week notice period from the start time of the job.

6.2 Cancellations can only be actioned within the admin hours of 9am-5pm. Any cancellations outside of these admin hours will therefore still be charged if the following 9am is within the required 24hour period. 

6.3 Should the client's dog(s) become dangerous, the staff member reserves the right to terminate this agreement.

7.   EMERGENCIES

7.1 In the event of an emergency, the staff member will contact the client at the numbers provided on the client profile registration form to confirm the client's choice of action. If the client cannot be reached in a timely manner, then the staff member is authorised to undertake the following actions at the client's expense. 

7.1.1 Transport the dog(s) to the listed veterinarian on the client profile registration form. 

7.1.2 Request onsite treatment from a veterinarian. 

7.1.3 Transport the dog(s) to an emergency clinic if the previous two options are not feasible.