Customer Audit Form

Customer Audit Form
Account Manager Name*
Route Number*
Customer Name*
Customer Location*
Adequate inventory of flat goods to meet weekly needs.*

1

2

3

1 is Poor, 3 is Excellent
Complete deliveries on all apparel products serviced.*

1

2

3

1 is Poor, 3 is Excellent
Line by line invoice consistently matches inventory and frequency of products being delivered.*

1

2

3

1 is Poor, 3 is Excellent
All service requests are being taken care of in a timely manner.*

1

2

3

1 is Poor, 3 is Excellent
Communication with Account Manager meets expectations.*

1

2

3

1 is Poor, 3 is Excellent
Deliveries are on time and complete.*

1

2

3

1 is Poor, 3 is Excellent
Account Manager follows your safety procedures.*

1

2

3

1 is Poor, 3 is Excellent
Phone calls/emails returned in a timely fashion?*

1

2

3

1 is Poor, 3 is Excellent
Are there any needs for this customer?

Paper GoodsRestroom SuppliesFirst AidT-ShirtsPolo ShirtsButton DownsSweatshirtsGlovesHatsFloor Mats
Audit performed by:*
Additional Notes:
Should be Empty: