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Switch Customer Feedback Survey
1
How would you best describe your recent experience?
Disappointing
Poor
Very Good
Amazing
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2
What does your feedback relate to?
A Meal/Order
Restaurant Experience
Online Ordering
Website
Recent Function
Other
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3
Which delivery platform did you use?
UberEats
Menulog
Pickup
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4
What was the date and time of your order/visit?
(Approximate is fine)
/
Date
Day
Month
Year
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Hour
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Minutes
AM
PM
PM
AM
PM
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5
Did you experience any problems?
YES
NO
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6
We are sorry to hear you that. Please tell us what area your problem relates to?
Order Accuracy
Staff Friendliness
Quality of the Food and Beverage
Speed of Service
Menu Availability
Payment
Cleanliness
Other
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7
Please tell us a bit more about your {issue} issue
Huge
Large
Normal
Small
Ok
quote
Created with Sketch.
Ok
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8
Overall, how satisfied were you in the following areas?
(optional step)
Not Satisfied
Somewhat Satisfied
Satisfied
Very Satisfied
Accuracy of your order
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Quality of your food
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Restaurant cleanliness
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Speed of service
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Row 3, Column 3
Helpfulness of our team
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
Value for money
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Accuracy of your order
Quality of your food
Restaurant cleanliness
Speed of service
Helpfulness of our team
Value for money
Not Satisfied
Row 0, Column 0
Somewhat Satisfied
Row 0, Column 1
Satisfied
Row 0, Column 2
Very Satisfied
Row 0, Column 3
Not Satisfied
Row 1, Column 0
Somewhat Satisfied
Row 1, Column 1
Satisfied
Row 1, Column 2
Very Satisfied
Row 1, Column 3
Not Satisfied
Row 2, Column 0
Somewhat Satisfied
Row 2, Column 1
Satisfied
Row 2, Column 2
Very Satisfied
Row 2, Column 3
Not Satisfied
Row 3, Column 0
Somewhat Satisfied
Row 3, Column 1
Satisfied
Row 3, Column 2
Very Satisfied
Row 3, Column 3
Not Satisfied
Row 4, Column 0
Somewhat Satisfied
Row 4, Column 1
Satisfied
Row 4, Column 2
Very Satisfied
Row 4, Column 3
Not Satisfied
Row 5, Column 0
Somewhat Satisfied
Row 5, Column 1
Satisfied
Row 5, Column 2
Very Satisfied
Row 5, Column 3
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9
Based on your recent experience, would you return to Switch Lifestyle?
👍
👎
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10
Please tell us more
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Ok
quote
Created with Sketch.
Ok
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11
Would you like to be contacted about your feedback?
Yes, please contact me by phone
Yes, please contact me by email
No, please do not contact me
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12
Email Address
example@example.com
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13
Mobile Number
Please enter a valid phone number.
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14
Name
First Name
Last Name
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15
Switch Lifestyle
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