Help us revolutionise the hotel booking process

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1. When was the last time you visited an online booking platform to book accommodation?* This field is required.

Within the last 4 weeks

More than 4 weeks ago

I use other booking methods

I do not travel frequently

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2. Do you prefer booking directly with a hotel itself or via a hotel aggregator?* This field is required.Hotel aggregators include bookings.com, afristay.com & lekkeslaap.co.za

Direct with the hotel

Hotel aggregators

Both

I use the hotel aggregators to help find deals before going direct

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3. Do you generally travel more for business or pleasure?* This field is required.

Business

Pleasure

Both

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4. When booking a hotel room online, do you* This field is required.

Make use of a travel agency

Enjoy doing it yourself

Leave it to the company

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5. What was the name of the last online booking platform or hotel website that you visited?* This field is required.

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6. Why did you visit that specific online booking platform or hotel website that day?What were you trying to achieve?

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7. Were you successful in booking your stay?* This field is required.

Yes

No

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If no, please provide us with further information

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8. How satisfied were you with your interaction with the specific platform or website?* This field is required.

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9. If you could change anything about the experience, what would you suggest?

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Disclaimer: By participating in this survey you are helping us gain valuable insight into the hotel booking experience. This will aid in better understanding people's goals and objectives when searching for and booking hotel rooms using both websites or apps across multiple devices.