T&JM Case Submission Form

Case Submission Form
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The Tech and Journalism Crisis and Emergency Mechanism is primarily designed to address journalism and media organisations’ account-related incidents and issues, such as but not limited to:
- Account removal, suspension, and blocking
- Mislabelling, deamplification, and promotion and monetisation restrictions
- Repeated content moderation disputes (more than 5 “strikes”/ content moderation issues)
Definitions for each category of incidents can be found in Annex II of the T&JM Terms of Reference, p.15.

It is important to note that participation in this mechanism is voluntary and that there is no guarantee that reported issues and appeals will be successfully resolved.

All content submitted via this form is subject to the Mechanism’s privacy policy.

If you have any questions and concerns or require clarification, please email us at: techandjournalism@gfmd.info
Information about the affected account
Name of the affected organisation (owner of the account)*
Account/user name of the organisation*
Full name of the person submitting this form*

First NameLast Name
Position of the person submitting this form*
Position in the organisation
Contact email*
example@example.com
Is your organisation part of any ethical or professional network, trust initiative, or other self-regulated mechanism that can verify your identity and adherence to ethical and professional standards or codes of practice?*

YesNo
If yes, please provide a name of the mechanism or network and contact details (email) of a reference person.*
Example: Lviv Ethical Council; John Smith, johnsmith@sample.com
If not, please provide links to your ethical or professional code of practice or mission statement.*
Information about the incident
Link(s) to the affected social media account(s)*
Type of incident (select from below)*

Account removalAccount suspension or blockingMislabellingDeamplification/reduced distributionRepeated content moderation disputesPromotion/monetisation restrictionImpersonationOther
If you’re at risk or experiencing any digital security issues or attacks, Access Now Digital Security Helpline can provide you with rapid-response emergency assistance. You can also check other resources on our dedicated page.
Select the reason of moderation that applies to your incident:*

CopyrightData Protection / GDPR takedownMass reporting (brigading)Other
What reason has been given by the platform to take action against your account?*

Violation of Community Standards on Hate SpeechViolation of Community Guidelines for Fraud and DeceptionViolation of Community Standards on Dangerous Individuals and OrganisationsViolation of Intellectual property protection policiesViolation of Community Standards on Privacy PolicyViolation of Advertising StandardsUnoriginal ContentReason not providedOther
Platform where the issue took place (select from below)*

FacebookInstagramYoutubeXTiktokLinkedinTwitchOther
Date of the incident (start day in case of recurring/ongoing incident)*

DayMonthYear
Example: 30/11/2023
Please briefly describe the incident/issue (e.g. What happened? What account function was affected? What are the reasons given by the platform? Why do you think it happened?)*
Did you appeal via the platform's channel?*

YesNo
Please provide a brief description of the appellation process and responses received by the platform. If you did not receive a response, please provide a copy of the correspondence you sent and the date you made your request.*
Tell us about the process, e.g. how fast was their response? Did they provide additional resources?
If you haven't appealed via the platform's channel, we strongly advise you to do. Check our resources here to find standard channels to appeal your case.
For cases in relation to Facebook and Instagram, please attach below screenshots indicating your account status and number of strikes. You can find more information here.
Please upload any relevant files (screenshots, emails). Please do not send any files that contain confidential or sensitive information about yourself, or personal information about other persons.

E.g.: Screenshots of the account status, notifications received in platform, reference number of your case if assigned.Do not upload any documents containing personal information about third parties, your bank details, or other sensitive or confidential data.
Cancelof
By submitting this form you freely and voluntarily consent to share this data with the Global Forum for Media Development and its technical partners for the Tech and Journalism Mechanism, which will be used to address the incident submitted. Your data will not be sold to third parties, but it may be transferred to third parties, including the platform you have named, for the purpose of investigating your case.

You can find more details about our data privacy policy here.
I consent to share the data in this form with the Global Forum for Media Development and its technical partners for the Tech and Journalism Mechanism.
I acknowledge that participation in this mechanism is voluntary and that there is no guarantee that reported issues and appeals will be successfully resolved.
Should be Empty:

Case Submission Form

Information about the affected account

Information about the incident