Customer Service Satisfaction Survey
Please rate how strongly you satisfied with each of the statements.
Rows
Not Satisfied
Somewhat Satisfied
Satisfied
Very Satisfied
Not Applicable
Professionalism
Knowledge
Responsiveness
Communication
Vacation
Overall, how satisfied are you with our customer service?
1
2
3
4
5
How likely are you to recommend TWJ Travel with friends and family?
Unlikely
1
2
3
4
Very Likely
5
1 is Unlikely, 5 is Very Likely
Name
First Name
Last Name
How familiar are you with our services?
I have booked through TWJ
I have only inquired with TWJ
Never used TWJ’s services before
I have website feedback about twjtravelagency.com
How likely are you to continue to use our services?
Very likely
Likely
Not likely
Not likely at all
Not know
Other
Do you have questions, concerns, or other comments? (private)
Would you like to leave a review that we may publicly share? (if so please do so here)
Are you ready to plan your next trip?
Yes, I am ready to discuss my next trip!
No, not at this time
No, never again
Submit
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