True North Growth Clarity Diagnostic

1

First, what is your name?* This field is required.

First Name

Last Name

2

What is your Business's name?* This field is required.

3

What is your title/role?* This field is required.

4

How many years have you been in business?* This field is required.

5

Approximately how many employees do you have?* This field is required.

6

How aligned is your leadership team right now?* This field is required.

A. Leaders are operating differently and priorities shift weekly

B. Some alignment exists, but ownership and expectations are unclear

C. Mostly aligned, but decisions still depend on who’s in the room

D. Fully aligned with clear priorities and decision rights

7

Which leadership signals feel familiar?* This field is required.

A. Constant escalation because no one knows who decides

B. Leaders agree verbally but not operationally

C. Ownership is defined but inconsistently followed

D. Roles, ownership, and decision rights are clear and documented

8

How efficient are your current processes?* This field is required.

A. Inefficient — duplication everywhere and no single source of truth

B. Some processes exist, but they vary by team or manager

C. Mostly efficient, but not scalable as we grow

D. Efficient, documented, and consistently followed

9

Which operational signals resonate most?* This field is required.

A. Teams are reinventing the wheel every week

B. Work varies by team and lacks standardization

C. Processes exist but need refinement to scale

D. Workflows, templates, and operating models are standardized

10

How would you describe your onboarding and training experience?* This field is required.

A. Completely inconsistent — managers are reinventing the wheel

B. Some consistency, but tribal knowledge still drives most training

C. Mostly consistent, but content is outdated or duplicated

D. Fully consistent, scalable, and aligned to role expectations

11

Which talent signals apply to your organization?* This field is required.

A. New hires rely on tribal knowledge (verbal instruction) to succeed

B. Skill gaps are obvious but unaddressed

C. We have structure, but it needs modernization

D. We have clear learning paths, assessments, and role clarity

12

How modern is your learning or operational ecosystem?* This field is required.

A. Outdated — manual workarounds everywhere

B. Mixed — some modern, some legacy systems

C. Mostly modern, but missing key capabilities

D. Fully modern and integrated

13

Which modernization signals apply to you?* This field is required.

A. We want to adopt AI or automation but don’t know where to start

B. We’re evaluating new tech but lack a roadmap

C. We’ve adopted some tools but inconsistently

D. We have a modernization strategy and it’s working

14

How is growth impacting your organization?* This field is required.

A. Growth is exposing cracks faster than we can fix them

B. We’re managing, but friction is increasing

C. We’re doing well, but need more structure to scale

D. We’re scaling smoothly with minimal friction

15

Which growth signals feel true for you?* This field is required.

A. We’re reacting to problems instead of anticipating them

B. Teams are stretched thin and overwhelmed

C. We’re stable but need clearer systems for the next stage

D. We’re prepared for growth and executing consistently

16

How consistently is your customer journey executed across teams?

A. Not documented; varies by team or individual

B. Partially documented or outdated

C. Documented but applied inconsistently

D. Fully documented and followed consistently

17

How reliable is your customer feedback loop (collection → review → action)?

A. No structured feedback loop in place

B. Feedback is informal or ad‑hoc

C. Feedback is collected but not reviewed consistently

D. Fully operational with regular review and action

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LeadershipFrictionCount

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OperationsFrictionCount

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TrainingFrictionCount

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ModernizationFrictionCount

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GrowthFrictionCount

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ClientFrictionCount

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ICPCount

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Dynamic_Insight

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Recommended_Project_Model

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ICP_Fit_Level

28

Where should we send your results?* This field is required.Email address

example@example.com