You can always press Enter⏎ to continue
Welcome to Wise Guy
Welcome to Wise Guy
Schedule a diagnosis, drop off, or iPhone repair. It's fast and easy! Note: This form is new, let us know if you find any bugs.
Appointment
  • 1
    Press
    Enter
  • 2
    Press
    Enter
  • 3
    Press
    Enter
  • 4

    FAQ

     

    How much will this cost?

    Diagnostics are free (exceptions are custom build PCs and liquid damage). Many prices are available on our services page. Exact quotes will be provided after a diagnosis.

    Why do I need an appointment?

    Due to overwhelming demand and safety concerns, we have moved to appointment only in order to maintain quality of service and to assist everyone quickly, safely, and effectively.

    Where is my appointment?

    You will be able to select your preference (our store, pickup/delivery, or remote session) on the next page.

    Can I just drop it off?

    You're welcome to drop off your device anytime during our normal hours. However, it will not be looked at until the next available or your scheduled appointment time.

    How long will it take?

    iPhone display/battery replacements take about 30-60 minutes. Laptop/Desktop repairs take about 1-5 business days (depending on if parts need to be ordered).

    Sometimes laptop/desktop repairs can be completed same day if needed.

    What if I need to change or cancel my appointment?

    No problem! You can simply edit the submission in your confirmation email or send us a text to make any changes. Please provide as much notice as possible.

    Can you help me remotely?

    Yes, some issues can be solved remotely. Please select "remote session" on the next page. If you select "At Wise Guy" and we believe we can solve your issue remotely, we will reach out via your contact preference.

    This is urgent! Can you help me today?

    Please send us an email at hello@wiseguy.tech or call/text at 267.580.9473 and we will see what we can do for you!

    I know what I need replaced, can you order the part for me before my appointment?

    If this is for a screen or battery replacement the answer is likely yes! Please email us at hello@wiseguy.tech for confirmation.

    In order to ensure accuracy of other repairs, we generally require all devices to be evaluated by our technicians before ordering any parts. 

     

    Press
    Enter
  • 5
    Press
    Enter
  • 6

    Our Location:

    706 South 4th St

    Philadelphia PA 19147

    We will email this to you as well

    Press
    Enter
  • 7

    Heads up!

    All remote sessions are limited to 30 minutes. In order for us to assist you, you must have access to the internet and your email. These sessions are meant to resolve software issues only. Do not schedule a remote session for diagnostics.

    Please note some issues require an in person visit to resolve. We will reach out if we determine you need to bring in the device instead.

    If we are unable to resolve the issue during your session, you will have the option of a refund or booking another session.

    Press
    Enter
  • 8
    Press
    Enter
  • 9
    Please note you must be located within center city.
    Press
    Enter
  • 10
    Press
    Enter
  • 11
    Press
    Enter
  • 12
    Press
    Enter
  • 13
    Please note: we are unable to text landline phones.
    • Call
    • Text
    • Email
    Press
    Enter
  • 14
    Press
    Enter
  • 15
    We only service the Center City area as well as UCity and Temple University
    Please Select
    • Please Select
    • United States
    • Afghanistan
    • Albania
    • Algeria
    • American Samoa
    • Andorra
    • Angola
    • Anguilla
    • Antigua and Barbuda
    • Argentina
    • Armenia
    • Aruba
    • Australia
    • Austria
    • Azerbaijan
    • The Bahamas
    • Bahrain
    • Bangladesh
    • Barbados
    • Belarus
    • Belgium
    • Belize
    • Benin
    • Bermuda
    • Bhutan
    • Bolivia
    • Bosnia and Herzegovina
    • Botswana
    • Brazil
    • Brunei
    • Bulgaria
    • Burkina Faso
    • Burundi
    • Cambodia
    • Cameroon
    • Canada
    • Cape Verde
    • Cayman Islands
    • Central African Republic
    • Chad
    • Chile
    • China
    • Christmas Island
    • Cocos (Keeling) Islands
    • Colombia
    • Comoros
    • Congo
    • Cook Islands
    • Costa Rica
    • Cote d'Ivoire
    • Croatia
    • Cuba
    • Curacao
    • Cyprus
    • Czech Republic
    • Democratic Republic of the Congo
    • Denmark
    • Djibouti
    • Dominica
    • Dominican Republic
    • Ecuador
    • Egypt
    • El Salvador
    • Equatorial Guinea
    • Eritrea
    • Estonia
    • Ethiopia
    • Falkland Islands
    • Faroe Islands
    • Fiji
    • Finland
    • France
    • French Polynesia
    • Gabon
    • The Gambia
    • Georgia
    • Germany
    • Ghana
    • Gibraltar
    • Greece
    • Greenland
    • Grenada
    • Guadeloupe
    • Guam
    • Guatemala
    • Guernsey
    • Guinea
    • Guinea-Bissau
    • Guyana
    • Haiti
    • Honduras
    • Hong Kong
    • Hungary
    • Iceland
    • India
    • Indonesia
    • Iran
    • Iraq
    • Ireland
    • Israel
    • Italy
    • Jamaica
    • Japan
    • Jersey
    • Jordan
    • Kazakhstan
    • Kenya
    • Kiribati
    • North Korea
    • South Korea
    • Kosovo
    • Kuwait
    • Kyrgyzstan
    • Laos
    • Latvia
    • Lebanon
    • Lesotho
    • Liberia
    • Libya
    • Liechtenstein
    • Lithuania
    • Luxembourg
    • Macau
    • Macedonia
    • Madagascar
    • Malawi
    • Malaysia
    • Maldives
    • Mali
    • Malta
    • Marshall Islands
    • Martinique
    • Mauritania
    • Mauritius
    • Mayotte
    • Mexico
    • Micronesia
    • Moldova
    • Monaco
    • Mongolia
    • Montenegro
    • Montserrat
    • Morocco
    • Mozambique
    • Myanmar
    • Nagorno-Karabakh
    • Namibia
    • Nauru
    • Nepal
    • Netherlands
    • Netherlands Antilles
    • New Caledonia
    • New Zealand
    • Nicaragua
    • Niger
    • Nigeria
    • Niue
    • Norfolk Island
    • Turkish Republic of Northern Cyprus
    • Northern Mariana
    • Norway
    • Oman
    • Pakistan
    • Palau
    • Palestine
    • Panama
    • Papua New Guinea
    • Paraguay
    • Peru
    • Philippines
    • Pitcairn Islands
    • Poland
    • Portugal
    • Puerto Rico
    • Qatar
    • Republic of the Congo
    • Romania
    • Russia
    • Rwanda
    • Saint Barthelemy
    • Saint Helena
    • Saint Kitts and Nevis
    • Saint Lucia
    • Saint Martin
    • Saint Pierre and Miquelon
    • Saint Vincent and the Grenadines
    • Samoa
    • San Marino
    • Sao Tome and Principe
    • Saudi Arabia
    • Senegal
    • Serbia
    • Seychelles
    • Sierra Leone
    • Singapore
    • Slovakia
    • Slovenia
    • Solomon Islands
    • Somalia
    • Somaliland
    • South Africa
    • South Ossetia
    • South Sudan
    • Spain
    • Sri Lanka
    • Sudan
    • Suriname
    • Svalbard
    • eSwatini
    • Sweden
    • Switzerland
    • Syria
    • Taiwan
    • Tajikistan
    • Tanzania
    • Thailand
    • Timor-Leste
    • Togo
    • Tokelau
    • Tonga
    • Transnistria Pridnestrovie
    • Trinidad and Tobago
    • Tristan da Cunha
    • Tunisia
    • Turkey
    • Turkmenistan
    • Turks and Caicos Islands
    • Tuvalu
    • Uganda
    • Ukraine
    • United Arab Emirates
    • United Kingdom
    • Uruguay
    • Uzbekistan
    • Vanuatu
    • Vatican City
    • Venezuela
    • Vietnam
    • British Virgin Islands
    • Isle of Man
    • US Virgin Islands
    • Wallis and Futuna
    • Western Sahara
    • Yemen
    • Zambia
    • Zimbabwe
    • Other
    Press
    Enter
  • 16
    Please scroll for more options
    • iPhone
    • Desktop/Laptop Computer
    • iPad
    • Custom Build PC
    • External Drive
    • Consult/Advice
    Press
    Enter
  • 17
    Settings>General>About
    • iPhone 12 Pro Max
    • iPhone 12 Pro
    • iPhone 12
    • iPhone 11 Pro Max
    • iPhone 11 Pro
    • iPhone 11
    • iPhone SE 2
    • iPhone Xs
    • iPhone Xs Max
    • iPhone Xr
    • iPhone X
    • iPhone 8
    • iPhone 8+
    • iPhone 7
    • iPhone 7+
    • iPhone 6s
    • iPhone 6s+
    • iPhone 6
    • iPhone 6+
    • iPhone 5
    • iPhone SE 1
    • Unsure
    • Black
    • White
    • Unsure
    Press
    Enter
  • 18
    Settings>General>About
    • iPad Pro 12.9 Gen 3
    • iPad Pro 12.9 Gen 2
    • iPad Pro 12.9 Gen 1
    • iPad Pro 11
    • iPad Pro 10.5
    • iPad Pro 9.7
    • iPad Air 3
    • iPad Air 2
    • iPad Air 1/iPad 5
    • iPad Mini 5
    • iPad Mini 4
    • iPad Mini 1/2/3
    • iPad 6
    • iPad 2/3/4
    • Unsure
    • Black
    • White
    Press
    Enter
  • 19
    • Apple
    • Dell
    • HP
    • Lenovo
    • Asus
    • Acer
    • Microsoft
    • Toshiba
    • MSI
    • Razer
    • Custom
    • Sony
    • Samsung
    • CyberPower
    • iBuyPower
    • Other
    • Laptop
    • Desktop
    • Tablet
    Press
    Enter
  • 20
    Press
    Enter
  • 21
    Press
    Enter
  • 22
    Press
    Enter
  • 23
    Drag and drop files here
    Select files to upload
    Max. file size: 10.6MB
    Cancelof
    Press
    Enter
  • 24
    TextSizeCreated with Sketch.
    • Huge
    • Large
    • Normal
    • Small
    BoldCreated with Sketch.
    ItalicCreated with Sketch.
    UnderlineCreated with Sketch.
    Underline CopyCreated with Sketch.
    Ok
    NumberList Copy 2Created with Sketch.
    quoteCreated with Sketch.
    BreakCreated with Sketch.
    ImageCreated with Sketch.
    Ok
    SmileyCreated with Sketch.
    Press
    Enter
  • 25
    Press
    Enter
  • 26
    Press
    Enter
  • 27
    Please note you must be located within center city.
    Pick a Date
    Press
    Enter
  • 28
    Please note you must be located within center city.
    Press
    Enter
  • 29

    To reschedule, simply change the appointment time/date on the next page.

    To cancel, please select the "x" on the next page as shown below.

     

    Press
    Enter
  • 30
    The date shown below is the first day an appointment is available. You may need to scroll down to select a time.
    Press
    Enter
  • 31
    We require payment upfront for this service. Please note, you will be refunded if you cancel at any time.
    prevnext( X )
      My Bag
      1
      My Bag
      Great Product Name
      $20
      Quantity:1
      Size:Small
      RemoveEdit
      Great Product Name
      $20
      Quantity:1
      Size:Small
      RemoveEdit
      Great Product Name
      $20
      Quantity:1
      Size:Small
      RemoveEdit
      Great Product Name
      $20
      Quantity:1
      Size:Small
      RemoveEdit
      ORDER SUMMARY
      • Service Fee
        $40+
        Back
        Enter Coupon
        loading
        Total cost $0.00
        Credit Card
        Press
        Enter
      • 32
        Select all that apply
        Press
        Enter
      • 33
        Internal Memo, Please Ignore
        Press
        Enter
      • 34
        Please note that reviewing the terms and conditions will open a new tab. You will need to go back to this tab to submit.
        Press
        Enter
      • Should be Empty:
      Question Label
      1 of 34See AllGo Back
      close