3. Gain understanding
Notice the emotions the two of you share and talk about those first. For example, "You're afraid? Me too. What scares you in this situation?"
Then ask questions about the emotions that surprise you. For example: "Tell me about what's making you feel powerless."
Identify a few things that would help you both feel better. If you're not sure which option to pursue, use the video again, along with and the decision-making version of this checklist to decide which of those options you feel best about.