Please proceed to our Exchange Request Form here!
Thank you so much for letting us know! We will send you a pre-paid return label to get the duplicate back to us shortly!
We sincerely appreciate your patience!
Please allow a bit more time for USPS to get the package to you. If 10 business days pass and there is still no tracking update, please re-submit this form :)
Please do stop by your local post office with the tracking information that was provided for you and ask them for confirmation on the delivery of the package and the exact coordinates about where it was left.
In the meantime, your inquiry will be noted and we will submit a missing mail report on your behalf. To submit the ticket for you, we will need you to provide your phone number on the next slide.
We will submit a missing mail report on your behalf. To submit the ticket, we will need you to provide your phone number on the next slide.
Don't worry! Your item(s) have not been forgotten!
We work with a few professional printing partners to help us get Allie's designs on to the physical items that we sell so sometimes orders with multiple items will ship separately.
Additional tracking is always provided for you so please do check to see if more than 1 tracking number has been added to your order.
If not, it is possible that the additional item(s) have not been completed yet! Additional tracking will be added as soon as it's available!
Your patience is truly appreciated!
No worries! Please submit your Warranty Claim here!
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