Technology Deprovisioning Request

Technology Deprovisioning Request
Please complete and submit this form to request deprovisioning of technology assets (apps [software], cloud services, data/files, and/or computers/printers) for ONE user. To deprovision assets for multiple users, you will need to submit a request form for each user. To add assets, please submit a Technology Provisioning Request form. For optimal service, please provide as much information as possible. You may save this form, and then complete and submit it later, by selecting the "Save and Continue Later" button in the Submit section below.

If you have any questions don't hesitate to contact us: 519-774-8324, service@ryser.ca.
- Company Name*
- Your Name*
  
  First NameLast Name
- Phone Number*
  
  Area CodePhone Number
- Your Email Address*
  For questions related to this request
- Name*
  
  First NameLast Name
- YesNo
- Please ensure that you select ALL of the user's assets for removal. Please contact RYSER if you wish to confirm which assets have been provisioned for the user.
- EmployeeContractor
- Position*
- Department*
- Job Title
- Company Name
- Contract expiry date
  
  MonthDayYear
  We will reach out to you prior to confirm deprovisioning of assets.
- Office Phone Number
  
  Area CodePhone Number
- Extension
  If applicable
- Mobile Number
  
  Area CodePhone Number
- Deprovision Services
- EmailFilesRYSER UnifyOther
- Email
- ModifyRemove
- Alias(es)Distribution List(s)Shared Mailbox(es)
- Alias(es)
  separate multiple with a comma
- Distribution list(s)
  separate multiple with a comma
- Shared mailbox(es)
  separate multiple with a comma
- The user will lose all access to their work email.
- Re-assignDelete
- Re-assign the user's mailbox to*
- Please choose whether to leave the user's primary email address and alias(es) (if they had any) assigned to their mailbox, re-assign them to another user, or delete them.
- LeaveRe-assignDelete
- Emails sent to the user's primary email address will continue to be delivered to their mailbox
- An "operator" (think telephone operator) has been specifically setup for receiving email addressed to former staff
- Operator (Recommended)Other
- Anyone who sends an email to the user's primary email address will receive an "Undeliverable" (bounce back) message stating that the 'recipient's email address doesn't exist'.
- LeaveRe-assignDelete
- Emails sent to the user's alias(es) will continue to be delivered to their mailbox
- An "operator" (think telephone operator) has been specifically setup for receiving email addressed to former staff
- Operator (Recommended)Other
- Anyone who sends an email to the user's alias(es) will receive an "Undeliverable" (bounce back) message stating that the 'recipient's email address doesn't exist'.
- We will delete the user's mailbox, including all of their emails, contacts, and calendar events.
- YesNo
- RYSER recommend you choose to re-assign the user's mailbox to either yourself or another user so that you can then copy/move any required data from the user's mailbox. Alternatively, we can backup the user's mailbox for you.
- YesNo
- USB flash driveDownload link
- Please specify with who and/or where to leave the flash drive*
- RYSER will send a download link to the email address provided above.
- You will have approximately 30 days to request the restoration of the user's mailbox, after which access to any of the data from the mailbox will be impossible.
- Re-assignDelete
- An "operator" (think telephone operator) has been specifically setup for receiving email addressed to former staff
- Operator (recommended)Other
- Anyone who sends an email to the user's primary email address will receive an "Undeliverable" (bounce back) message stating that the 'recipient's email address doesn't exist'.
- Re-assignDelete
- An "operator" (think telephone operator) has been specifically setup for receiving email addressed to former staff
- Operator (recommended)Other
- Anyone who sends an email to the user's alias(es) will receive an "Undeliverable" (bounce back) message stating that the 'recipient's email address doesn't exist'.
- Files
- AllSpecific
- The user will lose all access to their work files.
- DeleteRe-assign
- We will delete the user's cloud drive, including any files stored there.
- YesNo
- We recommend you choose to re-assign the user's files to either yourself or another user so that you can then copy/move any required data. Alternatively, we can backup the user's files for you.
- YesNo
- USB flash driveDownload link
- Please specify with who and/or where to leave the flash drive*
- RYSER will send a download link to the email address provided above.
- You will have approximately 30 days to request the restoration of the user's files, after which access to any of the user's individual files will be impossible.
- Re-assign the user's individual files to*
- GroupFolder
- Group Name(s)*
  Separate multiple with a comma [,]
- Folder Name(s)*
  Separate multiple with a comma [,]
- RYSER Unify
- YesNo
- Once the user's network account is removed, any devices that are connected using this account will lose network and internet access.
- Deprovision app licenses/subscriptions
- - If you wish to downgrade a user's subscription(s), then please submit this form with the user's current subscription(s) selected and then submit a Technology Provisioning Request form with the new (downgrade) subscription(s) selected.
- AdobeDropboxGoogleMicrosoft 365AutodeskIntuitSageOther
- Adobe
- AllSpecific
- Depending on your selection, any files that the user has stored in Adobe Cloud may be lost. If your selection below will result in the removal of the user's Adobe Cloud service and if the user is storing any important files in Adobe Cloud then please ensure you have a backup of the user's files prior to submitting this form.
- AcrobatOther
- Select the Acrobat License*
- Microsoft 365
- AllSpecific
- Office SuiteProjectVisioOther
- Other
- Please specify the App name*
  separate multiple with a comma [,]
- Deprovision computer access
- - Depending on your selection, RYSER will disable the user's account on, and/or collect and store, the computer(s) specified below.
    RYSER may require remote and/or local access to the computer(s) for deprovisioning.
- OneMultiple
- Computer Name*
- YesNo
- When will the computer be available for deprovisioning*
  
  MonthDayYear
  Date
- Where will this computer be located once available*
  Please be specific
- Where is the computer located*
  Please be specific
- Disable user login
- Remove user account
- Please complete the applicable section below.
- Collect computer and peripherals?
- Please complete the applicable section below.
- How many computers does the user(s) need access to?*
- First Computer
- Computer Name*
- YesNo
- When will the computer be available for deprovisioning:*
  
  MonthDayYear
  Date
- Where will this computer be located once available*
  Please be specific
- Where is the computer located*
- Disable user login
- Remove user account
- Please complete the applicable section below.
- Collect computer and peripherals?
- Please complete the applicable section below.
- Second Computer
- Computer Name*
- YesNo
- When will the computer be available for deprovisioning*
  
  MonthDayYear
  Date
- Where will this computer be located once available*
  Please be specific
- Where is the computer located*
  be specific
- Disable user login
- Remove user account
- Please complete the applicable section below.
- Collect computer and peripherals?
- Please complete the applicable section below.
- Third Computer
- Computer Name*
- YesNo
- When will the computer be available for deprovisioning*
  
  MonthDayYear
  Date
- Where will this computer be located once available*
  Please be specific
- Where is the computer located*
  be specific
- Disable user login
- Remove user account
- Please complete the applicable section below.
- Collect computer and peripherals?
- Please complete the applicable section below.
- Fourth Computer
- Computer Name*
- YesNo
- When will the computer be available for deprovisioning*
  
  MonthDayYear
  Date
- Where will this computer be located once available*
  Please be specific
- Where is the computer located*
  be specific
- Disable user login
- Remove user account
- Please complete the applicable section below.
- Collect computer and peripherals?
- Please complete the applicable section below.
- Fifth Computer
- Computer Name*
- YesNo
- When will the computer be available for deprovisioning*
  
  MonthDayYear
  Date
- Where will the computer be located once available*
  Please be specific
- Where is the computer located*
  Please be specific
- Disable user login
- Remove user account
- Please complete the applicable section below.
- Collect computer and peripherals?
- Please complete the applicable section below.
- YesNo
- YesNo
- Folder in the administrator account on the computer (recommended)USB flash driveDownload link
- RYSER will copy the user's data to a folder on the Desktop of the computer's administrator account.
- Please specify with who and/or where to leave the flash drive*
- RYSER will send a download link to the email address provided above.
- RYSER will delete the user's data from the computer. We will not be able to recover this data should it be needed in the future. Please ensure that you have taken a backup of any required data!
- YesNo
- Please specify where you'd like computers and peripherals store*
- - We will plan to deprovision the selected assets on the specified date, at the specified time, or after (ASAP).
  - Depending on your selection(s) above, RYSER may require remote and/or local access to computer(s) for deprovisioning.
  - RYSER will inform you (requester) and/or the current user(s) of applicable computer(s), before attempting remote and/or local access.
- Required deprovisioning date*
  
  MonthDayYear
  Date
- - Once this form has been submitted it will be reviewed by a member of our sales team. An account manager may reach out to you to discuss and confirm details of this request.
- specify any additional details
- Signature*
- Form Version
- Should be Empty: