Support Ticket Form

Unfortunately, this form is no longer in use.To submit a support ticket, please Click Here

What Is Your Full Name?* This field is required.This is YOUR Name, we DO NOT require the Applicant's Name

First Name

Last Name

For Your Reference Your Ticket Number IsPlease press Next to continue

For Reference Your Ticket Number Is:Please press Next to continue

Today's Date* This field is required.

Date

Hour

Minutes

What Is Your Email Address?* This field is required.

example@example.com

Please Select Your Office* This field is required.

Please Select A Topic* This field is required.Please select the option that best describes why you're contacting Forge. If you're unsure, please select General Inquiry. Please DO NOT use "General Inquiry" for issues related to Prism, Bullhorn, or any other software solution.

Bullhorn

Onboarding 365 Technical

Prism

W-2

Forge Intranet

Paylocity

PeopleNet

Human Resources

E-verify

Reporting

Suggestion Box

Social Security Number Correction

Training

General Inquiry (Other)

Please Select A Specific Bullhorn Issue* This field is required.Please select the option that best describes why you're contacting Support, if you're not sure please select the one closest to your issue.

File Missing in Bullhorn

Bullhorn Technical Issue

Bullhorn - Data is Misplaced or Looks Odd

Bullhorn - Placement Will Not Sync/Missing Prism ID

File Missing in BTE

Bullhorn Issue (Not Listed)

Payroll Processing Issue

What Would You Like To Do?

Tell Us About The Training You Would Like To Request

What Type of W-2 Issue Are You Having?

Wrong Info on W-2

Other W-2 Issue

Is the Employee's SSN Wrong?* This field is required.Does the SA's SSN need to be corrected?

Yes

Please Select A Specific Prism IssuePlease select the option that best describes why you're contacting Support. If you're not sure, please select the option closest to your issue.

Can't Login To Prism

File Missing In Prism

Payroll Processing Issue

Other

Please note, if you're having an issue with Bullhorn, Prism, or any of the other categories listed on the previous screen, please go back and select the appropriate catagory.

What is the Employee's Full Name?* This field is required.Please input the SA's first and last name.

First Name

Last Name

What is the Employee's Prism ID?* This field is required.Please input the SA's Prism ID

What Is The Candidate Number?Please provide the Candidate Number Here

What is the correct SSN?* This field is required.Please provide the correct SSN for the SA.

Please Upload SA's W2* This field is required.This is a required step. Please scan SA's W2 and Attach Here.

Drag and drop files here

Select files to upload

Max. file size: 10.6MB

What Do You Need Help With?

Questions About A Existing Report

Adding To An Existing Report

Creating A New Report

Where is the report located?Bullhorn, Prism, Intranet/Training, Etc.

What is the name of the report?

Please Describe The New Report That You'd Like CreatedInclude what data you would like included in the report. Please be as specific and detailed as possible.

Is this for client or internal use?

This report will be shown to clients

This report will be used internally by Forge

How often will this report need to be ran?

What search criteria is needed for this report?Ex: Ability to run report by date range, branch, client, SA, etc

What data would you like added to the report?Include what data you would like included in the report. Please be as specific and detailed as possible.

Please Describe Your Issue* This field is required.

Please provide details on why the social needs to be changed* This field is required.

What is the purpose of this report?* This field is required.

Please Tell Us Your Suggestion or Idea* This field is required.

Please Upload Any Screenshots or Videos of Issue

Drag and drop files here

Select files to upload

Max. file size: 10.6MB