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  • Student Support Form

    Mae'r holiadur hefyd ar gael yn Gymraeg drwy ddewis 'Welsh (Cymraeg)' o'r ddewislen uchod.

  • To request support, disclose a disability or to request specific adjustments on the basis of your condition please complete the following questionnaire with as much information as possible.

    The information you share will help us to identify your support requirements with the aim of providing a positive student experience at Swansea University.

    To complete this form you will need to have your:

      • Swansea University Student Number or UCAS number;
      • GP details 
      • Nominated person contact details
      • Medical Evidence (if applicable) - You can attach electronic copies of documentary evidence to your form.

    Before completing the form, please be aware that if you are requesting emotional/psychological support we are unable to accept forms without details of your G.P. surgery/healthcare provider or a Nominated contact for emergencies. Forms without this information will be returned. This information is a safety precaution and only ever used when necessary. For more information, please refer to our Privacy Statement.


    Assistance or alternative questionnaire submission methods

    To arrange alternative ways of submitting the questionnaire or if you have any questions please email us on wellbeingdisability@swansea.ac.uk 

  • Processing your Personal Data

  • The Wellbeing and Disability Service are committed to supporting students to make the most of their opportunity to study and achieve.  To do this effectively, we must process and store your information securely in line with the Inclusive Student Support Services Privacy Statement.

    Please familiarise yourself with this policy before proceeding.  

     

  • Your Information

    We need a few personal details about you

  • Personal Details 

  •  / /
    Pick a Date

  • Course Details 

  •  / /
    Pick a Date

  • Support Requested

    Please tell us about the type of support you require

  • Please be aware that the Wellbeing & Disability Service does not offer crisis support. If you feel you need urgent help or your mental health is deteriorating, please contact your GP, NHS 111 (Call 111 & press option 2) or the Emergency services on 999, you can also visit our Help in a Crisis webpage for more details.

  • We offer resources, self-help strategies, online services, and support sessions to help you manage your wellbeing.

    If you are only seeking adjustments for a disability or long-term health condition and do not require the support mentioned above, please change this answer to 'No' and proceed to the next question.

  • If you already have adjustments and are not looking for any changes to be made, you do not need to complete this section again. If this is the case, please change your answer to 'No'.

    If you believe you are entitled to adjustments based on your condition or want to explore changes to existing adjustments, please continue. 


  • The Disability and Wellbeing Service can offer guidance around a diagnosis for ASC or a SpLD. For all other conditions, a diagnosis can only be obtained via a medical professional, including your GP. Please contact your medical professional/GP should you wish to explore gaining a diagnosis.

  • Reasons for seeking wellbeing support


  • Academic Challenges

    For course-related issues including extensions and Extenuating Circumstances please contact the Student Support Team based in your faculty. Information and contacts available here - 

    https://www.swansea.ac.uk/campuslife/welfare/practical-advice-guidance-signposting/

    Please be aware that The University Wellbeing & Disability Service does not have any influence regarding applications, decisions or processing timescales relating to the University’s extenuating circumstances process. Advice or applications for extenuating circumstances or deferrals should be directed to the student information team within your Academic Faculty. Contact details for each faculty team can be found on the following webpage: Faculty details Full details of the University extenuating circumstances policy and protocol can be found by clicking here

    For support with academic writing, presentations and study skills please contact the Centre for Academic Success. Information and contacts are available here - https://www.swansea.ac.uk/academic-success/ 

     

    Mind – Active Monitoring/Supported self-help service, which runs in partnership with the University Wellbeing & Disability Service.

    Active Monitoring/Supported self-help is a free, six-week guided self-help programme to help you understand and feel more in control of your emotions. Mind can provide you with all the tips and tools you’ll need to understand yourself better and support you through the programme with regular contact.

    In your first appointment (this may be in-person, a telephone call or video call,) you and your Mind Active Monitoring/Supported self-help practitioner will explore if the service is right for you. Together, you will agree on a programme of support covering any of the following topics: Anxiety, Depression, Self-esteem, Stress, Feeling alone, Managing anger, Grief and loss. Each week you will receive materials to help you understand and manage your feelings, but you won’t have to complete these alone. Your Mind Active Monitoring/Supported self-help practitioner will arrange an appointment each week to talk about your feelings and help with any issues you have.

    Further information and a downloadable leaflet outlining the Active Monitoring/Supported self-help service can be found by clicking here.

    Please note the electronic signup form is not currently available via the Mind website. If you wish to self-refer to the Active Monitoring/Supported self-help service, please click on the link below and complete the self referral form.

    [Click here to self refer]

     

  • Drugs and Alcohol

    Newid Drug & Alcohol service is the single point of access for people affected by drugs and alcohol in Swansea & Neath Port Talbot . Newid believe that everyone can achieve their full potential, and they aim to provide the support to do so.

    Newid understand that everyone’s relationship with drugs and alcohol is different and their  highly experienced staff will make sure that you have the support you need. Newid believe in a person centred approach to make positive changes to improve physical and mental wellbeing.

    Commissioned by the Western Bay Area Planning Board, Newid includes partners from Swansea Bay University Health Board, PSALT, Dyfodol, Barod, WCADA and Platform. The partnership approach ensures they deliver exceptional quality of care.  Newid’s core value is, working together to achieve positive change and this is integral to everything we do.

    [Newid’s web page can be accessed by clicking here]

     

    Togetherall, is a digital mental health service, available free to current Swansea University students. Using your University email address, you can anonymously access online support 24/7 from Mental Health professionals, as well as access a range of helpful tools and resources. It is a safe place to get things off your chest, have conversations, express yourself creatively and learn how to manage your mental health.

    By registering for a Togetherall account, you can also work through tailored self-help courses covering a variety of topics including Assertiveness, Balance your thinking, Coping with grief and loss, Cut down your drinking, Improve your sleep, Managing anger, Managing depression and low mood, Managing health anxiety, Managing OCD, Managing PTSD, Managing Panic, Managing Phobias, Managing Self harm, Managing Social anxiety, Managing Stress & worry, Problem solving, Quit smoking, Stop procrastinating at a pace that suits you.

    For further information on Togetherall and information on how to sign up for free using your Swansea University Email address please visit the following webpage: [click here]

  • Grief and Bereavement

    Further information about bereavement support and services provided by Swansea University and external support services can be found by clicking here.

    Wellbeing and CampusLife run a student bereavement support group for anyone who has experienced loss. Information and contacts are available here - https://www.swansea.ac.uk/campuslife/faithcampuslife/bereavement-support/ 

     

    Mind – Active Monitoring/Supported self-help service, which runs in partnership with the University Wellbeing & Disability Service.

    Active Monitoring/Supported self-help is a free, six-week guided self-help programme to help you understand and feel more in control of your emotions. Mind can provide you with all the tips and tools you’ll need to understand yourself better and support you through the programme with regular contact.

    In your first appointment (this may be in-person, a telephone call or video call,) you and your Mind Active Monitoring/Supported self-help practitioner will explore if the service is right for you. Together, you will agree on a programme of support covering any of the following topics: Anxiety, Depression, Self-esteem, Stress, Feeling alone, Managing anger, Grief and loss. Each week you will receive materials to help you understand and manage your feelings, but you won’t have to complete these alone. Your Mind Active Monitoring/Supported self-help practitioner will arrange an appointment each week to talk about your feelings and help with any issues you have.

    Further information and a downloadable leaflet outlining the Active Monitoring/Supported self-help service can be found by clicking here.

    Please note the electronic signup form is not currently available via the Mind website. If you wish to self-refer to the Active Monitoring/Supported self-help service, please click on the link below and complete the self referral form.

    [Click here to self refer]

  • Loneliness

    Discovery SVS is a Swansea University student-led charity that manages a wide range of volunteering projects. 

    Volunteering with Discovery is a great way to make new friends, learn new skills & make a difference to the local community. Volunteering looks fab on your CV and can improve your wellbeing but most of all it can be fun! And any Swansea University student or staff member can volunteer with us. 

    https://www.swansea.ac.uk/discovery/ 

    GO! Programme of events, activities and trips gives students the opportunity to make the most of their student experience. We'd love to see you get involved in as many activities as possible throughout the year. 

    https://myuni.swansea.ac.uk/international/international-campuslife/the-go-programme/#go-social=is-expanded 

    CampusLife host a range of events throughout the academic term, some of which you may want to get involved with. Further information can be found at: https://events.swansea-union.co.uk/group/313/campus-life

    Student Space from Student Minds has a variety of resources and advice https://studentspace.org.uk/


    ResLife  If you are a resident in University Halls of residence (this includes True Swansea & Seren residences,) you may also wish to explore the ResLife support pages.  The ResLife Team organise community activities and events, they can help you to feel more at home and part of the student community. The team has strong links with the Students' Union, Get ACTIVE, The Haven & Lighthouse projects and together have created a calendar of events that will help you find your footing on campus.  You may also wish to explore the ResLife Buddy Network on the following webpage: ResLife Buddy network webpage

    Mind – Active Monitoring/Supported self-help service, which runs in partnership with the University Wellbeing & Disability Service.

    Active Monitoring/Supported self-help is a free, six-week guided self-help programme to help you understand and feel more in control of your emotions. Mind can provide you with all the tips and tools you’ll need to understand yourself better and support you through the programme with regular contact.

    In your first appointment (this may be in-person, a telephone call or video call,) you and your Mind Active Monitoring/Supported self-help practitioner will explore if the service is right for you. Together, you will agree on a programme of support covering any of the following topics: Anxiety, Depression, Self-esteem, Stress, Feeling alone, Managing anger, Grief and loss. Each week you will receive materials to help you understand and manage your feelings, but you won’t have to complete these alone. Your Mind Active Monitoring/Supported self-help practitioner will arrange an appointment each week to talk about your feelings and help with any issues you have.

    Further information and a downloadable leaflet outlining the Active Monitoring/Supported self-help service can be found by clicking here.

    Please note the electronic signup form is not currently available via the Mind website. If you wish to self-refer to the Active Monitoring/Supported self-help service, please click on the link below and complete the self referral form.

    [Click here to self refer]

    Togetherall, is a digital mental health service, available free to current Swansea University students. Using your University email address, you can anonymously access online support 24/7 from Mental Health professionals, as well as access a range of helpful tools and resources. It is a safe place to get things off your chest, have conversations, express yourself creatively and learn how to manage your mental health.

    By registering for a Togetherall account, you can also work through tailored self-help courses covering a variety of topics including Assertiveness, Balance your thinking, Coping with grief and loss, Cut down your drinking, Improve your sleep, Managing anger, Managing depression and low mood, Managing health anxiety, Managing OCD, Managing PTSD, Managing Panic, Managing Phobias, Managing Self harm, Managing Social anxiety, Managing Stress & worry, Problem solving, Quit smoking, Stop procrastinating at a pace that suits you.

    For further information on Togetherall and information on how to sign up for free using your Swansea University Email address please visit the following webpage: [click here]

  • Sexual Assault/Sexual Misconduct

    New Pathways is a specialist local service that provides a range of services for anyone who has experienced sexual violence. Information and contacts available here -  http://www.newpathways.org.uk/ 

    Please also visit our dedicated sexual misconduct support and information pages here - https://myuni.swansea.ac.uk/student-support-services/sexual-assault/ 

  • Stress

    Mind – Active Monitoring/Supported self-help service, which runs in partnership with the University Wellbeing & Disability Service.

    Active Monitoring/Supported self-help is a free, six-week guided self-help programme to help you understand and feel more in control of your emotions. Mind can provide you with all the tips and tools you’ll need to understand yourself better and support you through the programme with regular contact.

    In your first appointment (this may be in-person, a telephone call or video call,) you and your Mind Active Monitoring/Supported self-help practitioner will explore if the service is right for you. Together, you will agree on a programme of support covering any of the following topics: Anxiety, Depression, Self-esteem, Stress, Feeling alone, Managing anger, Grief and loss. Each week you will receive materials to help you understand and manage your feelings, but you won’t have to complete these alone. Your Mind Active Monitoring/Supported self-help practitioner will arrange an appointment each week to talk about your feelings and help with any issues you have.

    Further information and a downloadable leaflet outlining the Active Monitoring/Supported self-help service can be found by clicking here.

    Please note the electronic signup form is not currently available via the Mind website. If you wish to self-refer to the Active Monitoring/Supported self-help service, please click on the link below and complete the self referral form.

    [Click here to self refer]

     

    Togetherall, is a digital mental health service, available free to current Swansea University students. Using your University email address, you can anonymously access online support 24/7 from Mental Health professionals, as well as access a range of helpful tools and resources. It is a safe place to get things off your chest, have conversations, express yourself creatively and learn how to manage your mental health.

    By registering for a Togetherall account, you can also work through tailored self-help courses covering a variety of topics including Assertiveness, Balance your thinking, Coping with grief and loss, Cut down your drinking, Improve your sleep, Managing anger, Managing depression and low mood, Managing health anxiety, Managing OCD, Managing PTSD, Managing Panic, Managing Phobias, Managing Self harm, Managing Social anxiety, Managing Stress & worry, Problem solving, Quit smoking, Stop procrastinating at a pace that suits you.

    For further information on Togetherall and information on how to sign up for free using your Swansea University Email address please visit the following webpage: [click here]

  • Adjustments required for a disability or long-term health condition

    If you already have adjustments and are not looking for any changes to be made, you do not need to complete this section again.

  • Please note, if evacuation support needs are identified in the information you provide, we will notify the Health & Safety Team, who will be in touch to discuss an appropriate evacuation plan with you.

  • Please refer to the Animals on University Campus Policy for definitions and further information. 

  • UK students
    Personal care is not provided by the university. It is the student’s home Social Services department that assesses, provide or fund any necessary personal care support required. This is the local authority where students are ‘ordinarily resident’ or from where they have had previous support.


    You can search for your Social Services department on the following website: https://www.gov.uk/apply-needs-assessment-social-services 


    It can take a long time to arrange personal care support so we recommend that students contact their Social Services department as soon as they’ve been made an offer to study at university. In some instances, delays in applying for personal care support may result in a student being required to defer their study to the next academic year, until the correct level of personal care support can be provided by your local authority.


    International students


    Unfortunately, there is no funding available for non-UK students to assist with personal care support.


    Personal care support can be expensive in the UK so international students are advised to ensure that that sufficient funding is in place before arriving at Swansea University.

  • Please refer to the Parking university webpages for full information, criteria and application form for parking permits. 

  • Disabled Student's Allowance

    Additional Support for your Studies

  • Home students with long-term conditions may be eligible for Disabled Students’ Allowance (DSA) which may pay for on-going support and technology throughout your degree.

    For more information and how to apply, please visit - The Diversity & Ability Website

  • Home students with long-term conditions may be eligible for Disabled Students’ Allowance (DSA) which may pay for on-going support and technology throughout your degree.

    For more information and how to apply, please visit - SAAS Disabled Students' Allowance (DSA)

  • Home students with long-term conditions may be eligible for Disabled Students’ Allowance (DSA) which may pay for on-going support and technology throughout your degree.

    For more information and how to apply, please visit - The Diversity & Ability Website and NHS Bursary Students DSA Info

  • DSA applications on your behalf

    Disabled Students Allowance applications for NHS Wales and UKRI students must be submitted by a suitable staff member from Student Life and cannot be submitted by you directly. 

    The application would involve sharing personal data (including special category data) about you with the funding body, such as your name, address (home and email), date of birth, student ID, and specific details about your disability or medical condition and how it impacts you. Appropriate supporting medical evidence is required and would also be shared as part of the application process if it meets the required criteria.

  • Support Information

    Support available at Swansea University

  • We want to support you in getting the most from your studies and personal life at Swansea University.

    If you find things difficult, it is important to know that there are many support options available for students. The Wellbeing and Disability Service aims to support you by equipping you with the skills to improve your mental health and wellbeing and to help you seek help when you need it.

    We offer resources, self-help strategies, online services, support sessions and counselling to help you manage your wellbeing. 

    Details are available on our webpage or contact us on wellbeingdisability@swansea.ac.uk for more information. 

    Please be aware that the Wellbeing & Disability Service does not offer crisis support. If you feel you need urgent help or your mental health is deteriorating, please contact your GP, NHS 111 (Call 111 & press option 2) or the Emergency services on 999, you can also visit our Help in a Crisis webpage for more details.

  • Preferences

  •  

  • Medical Evidence

    Please upload copies of any supporting evidence

  • Students can still access the Wellbeing and Disability Service without medical evidence, however certain support will be limited without this.

    To consider potential academic and assessment adjustments, the university will require sufficient evidence of a disability, long-term physical/mental health condition, Autistic Spectrum Condition (ASC) or Specific Learning Difficulty (SpLD).

    For registered assistance animals, we require copies of training certificates from an appropriate provider.

    This ensures we can put in place the most appropriate support. More information on medical evidence is available on our webpage - Supporting Evidence

     

    Please note - All documents must be in English or Welsh. Documents in other languages must be officially translated prior to uploading. It is the responsibility of the student to arrange translation. 

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  • Agreement for Wider Disclosure

  • The Wellbeing and Disability Service are committed to supporting students to make the most of their opportunity to study and achieve.  To do this effectively, we must process and store your information securely in line with the Inclusive Student Support Services Privacy Statement.

    There may be times where we need to share relevant, need to know information about you with others. 

    Please note where the university deems it necessary to share information about you without your consent the legal basis upon which we share this is detailed in the privacy statement. Possible examples include implementing teaching and learning support with your Faculty or Exams Office, liaising with other services to determine the most appropriate support, or notifying accommodation of room requirements. 

    There are other circumstances where we may discuss or pass information to parties outside of the service, however this will only be done with your consent (unless your vital interests are at stake). Possible examples include discussing your support with your G.P or nominated contact.

    If you have previously submitted a Student Support Form, any consent options you have previously provided will be erased and replaced by the selections below, including omissions e.g. if you previously provided consent to communicate with a nominated contact, but do not select that option again on this form, we will no longer have consent to speak with them.


  • Please note that as you have requested emotional or psychological support we require details of your current location, a nominated responsible adult to contact should there be an emergency,  and your G.P's details. We are unable to provide support until this is provided for safeguarding reasons. 

    We will not communicate with your nominated contact or G.P without your consent (as detailed above), unless your vital interests are at stake.

  • Current Address

  • Nominated Contact

  • G.P. Surgery Details
    (or healthcare provider equivalent)

    These details are required for all students accessing the Wellbeing and Disability Service

  • Submit

  • Please ensure all the information you have provided is accurate as Swansea University Wellbeing and Disability Service will use this to best evaluate the support we can provide.

    If you are ready to submit your questionnaire, please click the 'submit' button.

  • Support Information

    Please review your responses

  • We want to support you in getting the most from your studies and personal life at Swansea University. 

    If you find things difficult, it is important to know that there are many support options available for students. The Wellbeing and Disability Service aims to support you by equipping you with the skills to improve your mental health and wellbeing and to help you seek help when you need it.

    We offer resources, self-help strategies, online services, support sessions and counselling to help you manage your wellbeing. If you require emotional support when you enrol, please re-submit this form.

    Details are available on our webpage or contact us on wellbeingdisability@swansea.ac.uk for more information. 

    Please be aware that the Wellbeing & Disability Service does not offer crisis support. If you feel you need urgent help or your mental health is deteriorating, please contact your GP, NHS 111 (Call 111 & press option 2) or the Emergency services on 999, you can also visit our Help in a Crisis webpage for more details.

     

     

     

    Please note you have not provided information on the Disability Information page and therefore this form will not be submitted or received as there is no information for us to review.

    If you intended to disclose a condition or are seeking information regarding a condition, please use the back button and provide information on the Disability Information page. 

    Alternatively, please visit our Student Support Services webpage by clicking the below button to find out more about the services we provide.

  • We want to support you in getting the most from your studies and personal life at Swansea University. 

    If you find things difficult, it is important to know that there are many support options available for students. The Wellbeing and Disability Service aims to support you by equipping you with the skills to improve your mental health and wellbeing and to help you seek help when you need it.

    We offer resources, self-help strategies, online services, support sessions and counselling to help you manage your wellbeing. If you require emotional support when you enrol, please re-submit this form.

    Details are available on our webpage or contact us on wellbeingdisability@swansea.ac.uk for more information. 

    Please be aware that the Wellbeing & Disability Service does not offer crisis support. If you feel you need urgent help or your mental health is deteriorating, please contact your GP, NHS 111 (Call 111 & press option 2) or the Emergency services on 999, you can also visit our Help in a Crisis webpage for more details.

     

     

    Please note you have not requested support on either the Disability Information or Emotional/Psychological Support pages and therefore this form will not be submitted or received as there is no information for us to review.

    If you intended to seek support please use the back button and provide information on the relevant pages. 

    Alternatively, please visit our Student Support Services webpage by clicking the below button to find out more about the services we provide, and then revisit the form if you feel you require support.

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