Semihandmade Order - Postponed Inventory

Postponed Order Inventory

Please answer the following questions to the best of your ability. Include as many details as possible. While we cannot guarantee any damaged or missing piece claims are honored past 3 business days, filling out this form will help. This is not the form to report issues.
If there is an issue with your order, please fill our our ORDER ISSUE FORM instead.
Name*

First NameLast Name
Email*
example@example.com
Order Number (i.e SO45678)*
Date

MonthDayYear
Date
When did you receive your order?*

MonthDayYear
Date
When do you plan on opening & inventorying?*

MonthDayYear
Date
When do you plan to start installation?*

MonthDayYear
Date
Reason for postponing the inventory of your order?*
Did you double check your order invoice to make sure everything was ordered correctly and in full?*

YesNo
How did your order ship?*

PalletParcel (UPS/FedEx)Mixture
How many pallets did you receive?*
Does the outside of your pallet show any signs of damage or mishandling?*

YesNo
Did you sign your delivery receipt with a 'DAMAGE' or 'CONCEALED DAMAGE' note?*

YesNo
Did you unpack your pallet or use a white glove service to break it down?*

YesNo
Please upload the following photos:
1. Pictures of the outer pallet before breaking it down (and any damage visible) This may indicate that the pieces were damaged in transit so we will need this documentation when filing a claim with the shipper.
2. Close-up pictures of any damage
3. Pictures of the pieces visible
4. Pictures of the place you're storing the pallet
How many individual packages did you receive?*
Do any of your packages show signs of visible damage on the packaging?*

YesNo
If you have identified damage to any of your pieces, please fill out this instead so that we can get started on the resolutions process:

Report Semihandmade Order Issue Form
Where are you storing your pallet/pieces? What are the conditions of this environment?*
Please upload the following photos (Examples Below):
1. Pictures of the outer packaging of all of the individual pieces
2. Wide-angle pictures of where and how they are being stored
3. Picture of the label on the piece or the packaging (if applicable)
4. Pictures of any visible damage to outer packaging
Upload Photos *

Browse Files

Cancelof
For your protection and ours, we strongly advise that you inventory your order as soon as possible to avoid unexpected delays and cost of replacements. Please leave any other details we should know below.
Additional Notes
I understand that the more time passes without reporting, the less likely Semihandmade is able to provide a complimentary remake for a missing or damaged item.*

Yes
Should be Empty:

Postponed Order Inventory