Pimp X Refrag Club report form
  • Pimp X Refrag Club report form

    If you encounter any toxic, smurfing, griefing or cheating players, please complete this form and also report them through Faceit!
  • What is elo abuse?

    Elo abusing doesn't require specific ranks. Elo abusing appear, when we see a pattern of playing with smurfs or low level accounts, to gain an unfair advantage. It's a bit abstract and is an overall assessment.

    Read more here.

  • Reported player's name and your own name is the same. You can't report yourself.

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  • Invalid matchroom link

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    • Why do I need to provide so much information? 
    • This is not a faceit report system. Our moderators needs to review these report one by one, so we need as detailed information as possible. Imagine how long it would take to review all reported games, without specifically knowing what to look for and when.

      Often a screenshot is enough evidence we need, so we wouldn't need to review the game. It can help us a lot, saving so much time.

      Please understand this, appreciate what we are trying to do for the community, and help us keeping the club free of toxicity, griefing and cheating by providing the reports as detailed as possible.

      Thank you.

    • FAQ 
    • What are the different report categories?

      • Toxic voice chat in-game

      Inappropriate voice language in-game, which can be heard in the demo.

       

      • Toxic voice chat in-game

      Inappropriate text language in-game, which can be seen in the demo. Note that pre-muted players' text chat is not visible in the demo. Please take a screenshot.

       

      • Griefing

      Throwing, trolling, giving information to opponent team in text chat (ghosting), friendly fire, teamflashing, staying afk, leaving match, etc. Anything that can be seen as damaging the experience for other players.

       

      • Smurfing

      Account sharing or multiple accounts. It's also categorized as smurfing, if a player is obviously not playing the right rank.

       

      • Elo abuse

      Elo abusing doesn't require specific ranks. Elo abusing appear, when we see a pattern of playing with smurfs or low level accounts, to gain an unfair advantage. It's a bit abstract and is an overall assessment. Also includes any method of boosting, illegitimately gaining ladder points or abusing the ladder system in any way.

       

      • Cheating

      Also known as hacking, i.e. using third party software. 

       

      • Other

      Anything else that doesn't fit in other categories. Could be inappropriate name/avatar, anything said or done DM or club chat, ban evasion, harassment or unsportsmanlike conduct.

       

      Can I report more than one player at a time in one report?

      Yes. Though we prefer you divide them into one player per report, it is possible. Simply write the players' names separated by a comma.

      Can I report a player from the opponent team to you?

      Yes, you can, but our options are limited. We can ban them from our club, and report them ourselves to the faceit staff team. But we will take action if necessary. Also note, even if you're breaking the rules against the opponent team, an opponent player can also report you to us, which will also be sanctioned. 

      How much time can pass before I can no longer report a player?

      Unlimited. Though we prefer you'd report them as soon as possible after the incident happened. Note that demo files are usually deleted after 4-5 month.

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