Student/Resident Confidential Submission: Complaint or Grievance Logo
  • Student/Resident Confidential Submission: Complaint or Grievance

  • Morling College is committed to developing and maintaining an effective,
    timely and equitable grievance handling system which is easily accessible and
    offered at no cost to the student or resident. All current and prospective
    students, domestic and overseas, and residents are entitled to:
    • raise a concern or grievance, academic matters, non-academic matters
    and/or residential matters; and/or
    • have a decision reviewed.


    Please use this form to lodge an official complaint or grievance. This form will be held confidential and be used to follow procedures according to the relevant policy.

    • For academic grievances - this form will go directly to the Academic Dean [as per AUT policy and delegated responsibilty from the Vice-Principal (Academic) for CCSC and EDU students]
    • For non-academic grievances - this form will go directly to the Vice-Principal (Students and Community) [as per CCSC/EDU policy and delegated responsibilty from the Principal for AUT students] 
    • For residential grievances - this form will go directly to the Dean of Residents

     

    Before submitting this form, please ensure that you have read the applicable Grievance Policy and Prodecure documents according to your faculty or residential status:

    • AUT/Bible and Theology students: Please refer to the AUT Grievance Resolution Policy which can be found here
    • Counselling, Chaplaincy and Spiritual Care, Professional Supervision, Education and Morling Residents: Please refer to the Morling Grievance Policy and Procedure documents which can be found here: https://www.morling.edu.au/policies/ 

     

    Please note that Grievances related to Inappropriate or Unwanted Behaviour related to bullying, harassment, sexual harassment and/or sexual assault students or residents should be processed in accordance with either:

    • the AUT's Sexual Assault and Sexual Harassment Prevention Policy and Sexual Assault and Sexual Harassment Procedure or
    • Morling College's Sexual Assault and Sexual Harassment Prevention and Response Policy and Sexual Assault and Sexual Harassment Prevention and Response Procedure.
    • An online form for formal reports can be found here.
  • Your details

  •  - -
  • Upload of complaint or grievance

  • Please upload your formal written grievance here. It should contain the following information:

    • the complainant’s (your) name, location and contact details;
    • the name of the respondent (if the grievance is in relation to a person);
    • details of the specific incident or issue including dates, locations and actions
    already taken; and
    • the outcome you (the complainant) are seeking.

     

    Your grievance should be uploaded as a Word docx or PDF. 


  • Upload File/s
    Cancelof
  • Declaration

  •  - -
  • Should be Empty: