Program Deposit Charge
Your commitment to our programs is important to us and perhaps more significantly, it is important to the students we work with. Prior to accepting a place in the program, you will be asked to provide payment details for a deposit.
The deposit exists to ensure your commitment to the program, as well as to mitigate the significant financial and labour costs incurred due to unexpected volunteer withdrawals, volunteer absences, or failure to complete key volunteer tasks. These occurrences limit TLG's capacity to deliver a positive impact to students in need.
The circumstances in which your deposit would not be refunded to you include but are not limited to: late cancellation of your program attendance, failure to attend compulsory training, breaching TLG policy or procedure, or failure to return TLG property.
You would not be charged if you provide evidence of significant extenuating circumstances and let us know as soon as possible.
If financial hardship will prevent you from transferring the deposit, an alternative payment plan will be provided.