Prescription re-checks: If you have problems with your glasses, we provide complimentary re-checks within 3 months of your exam date. Keep in mind, if no changes are found, a $40 troubleshooting fee will be charged.
Contact Lens evaluations: include sample diagnostic lenses and up to 3 follow-up visits within 2 months (as needed). Problems beyond 3 months incur additional exam fees, beyond 6 months require a new exam. New wearers require a training course.
Electronic communications: you allow us to email/SMS appointment reminders, electronic copies of prescriptions, invoices, receipts, etc. We do not share your data.
$30 no-show / same day cancel fee: arriving too late may require rescheduling, not showing up or cancelling on the day of your appointment, will result in a $30 fee; which must be paid before another appointment is scheduled.
Payment: is due at the conclusion of the exam. I understand that information obtained from my vision plan and/or medical insurance on my behalf, is not a guarantee of payment or benefits, and that I am obligated to pay any portion of office fees not covered by my insurance company.