Australia to New Zealand Motorcycle Shipping – Booking Agreement & Confirmation Pack- GST Payable

📦 Before You Begin Your Booking, you'll need to have read through our Motorcycle Shipping Guide and understand:

• Motorycle Compliance and Registration Eligibility
• NZ import taxes and GST exemption requirements
• Your Estimated Full Costs of Shipping

✅ You’ve reviewed or selected a sailing option:
👉 Click here to view Roll on, Roll off sailings

You’ll also need to have the following documents ready to upload:

✅ Proof of purchase (invoice or bill of sale)
✅ Motorycle registration certificate
✅ Photo of your Passport (signed in the signature section)
✅ Completed NZ Customs Forms (required for private imports):

📄 NZCS 224A – Application for Customs Number (Download)

📝 You can complete these forms digitally or by hand, then save them as PDFs ready to upload on the next steps.

For the Roll on, Roll off sailing schedule please click here

🚀 Ready to Begin?

Click “Next” to start your booking.

💡 Need more time? You can save your progress and return later at any stage — your information will be securely stored.

✅ Great work so far!

Before we move on to uploading your documents, we just need to run through a few quick questions to make sure you're fully ready to ship your vehicle.

These will confirm:

• Whether you're eligible for GST exemption
• If you'd like to include transit insurance
• That you've read and understand important compliance information
• And that you're aware of the Clean Car Standard in NZ

This section should only take a couple of minutes, and will help avoid any delays later in the process.

You’ve indicated that you do not meet the criteria for the NZ Import GST exemption.
As a result, Import GST will be payable when your motorcycle arrives in New Zealand.

Here’s what this means:

• You are not claiming the GST exemption
• You will be required to pay 15% GST on the landed value of your motorcycle
  (Landed value = Purchase Price + Shipping + Insurance)
• If you’ve owned the motorcycle for more than 3 months, depreciation may be applied to reduce the value before GST is calculated
• There is also a Disbursement Fee of 4% on the GST payment if you do not hold a NZ Customs Account
• GST must be paid before the motorcycle can be cleared through customs and released to you

It looks like you may in fact qualify for the NZ Import GST exemption.

To be eligible, you must meet all of the following:

✅ You’ve lived outside of New Zealand for at least 21 months
✅ You’ve owned and used the motorcycle for 12+ months in your personal name
✅ The motorcycle is being imported for your own use (not resale or commercial purposes)
✅ There is no finance owing on the motorcycle
✅ You’re the first importer of the motorcycle into NZ
✅ You will be in NZ around the same time the motorcycle arrives

👉 If you believe you meet all of the above criteria, please exit this form and complete our GST Exempt Motorcycle Booking Form instead:
Click here to complete the GST Exempt Booking Form

This form is specifically designed for clients claiming the exemption and will guide you through the correct process.

Before your motorcycle can be registered for use on New Zealand roads, it must undergo an official Compliance Inspection at an NZTA-approved facility.

IMPORTANT NOTE: If your motorcycle is does not have ABS or meet the NZ Emission standards, then you will most likely NOT be able to Comply it for NZ Roads. Please contact our team if this applies to you.

In most cases, Willship will deliver the motorcycle directly to the compliance facility after it passes its quarantine inspection at the port.

✅ This inspection includes checks for:

• Rust, structural integrity, and previous repairs
• Exhaust system noise and emissions
• Brake condition and performance
• Steering, suspension, tyres, and wheels
• Lights, indicators, and speedometer accuracy
• ADR plate verification (must be present and legible)
• Aftermarket modifications that may require LVV certification

⚠️ If rust, repairs, or structural damage are found, the motorcycle may also need a separate repair certification before it can be registered.

Please confirm the following:

If your motorcycle does not meet New Zealand’s standard entry certification requirements — for example, if it lacks ABS or does not meet emissions regulations — you will need an Immigrant’s Exemption in order to Comply for NZ roads.

This exemption is granted by NZTA and allows personal-use vehicles that don’t meet current standards to be registered as long as the importer meets certain criteria. The Criteria is the same as the Tax Exemption. 

As you have indicated you DO NOT meet the Tax Exemption criteria, you will most likely NOT be able to comply your Motorcycle for NZ Roads. 

We strongly reccomend reaching out to an NZTA / compliance facility to discuss the specifics of your bike prior to shipping to ensure you know the process and costs on arrival.

Would you like to take out a transit insurance policy?

If you'd like us to arrange this for you, we’ll simply need to know your motorcycle’s value. You can provide:

• The amount you paid for the vehicle, or
• A current market estimate based on a similar vehicle for sale online

The policy cost is 1.75% of the insured value + shipping costs, with a minimum premium of AUD $455.

There is a AUD $500 excess, which would be deducted from any claim payout if required (no upfront payment is needed).

Although international shipping is generally low-risk and we partner with highly reputable teams throughout the process, there are still elements beyond our direct control — such as port operators, quarantine cleaning staff, and depot handlers.

Because these third parties are not employed by Willship, we’re unable to accept liability for any loss or damage that may occur during transit.

For peace of mind, we strongly recommend taking out transit insurance to ensure you’re covered in the unlikely event something goes wrong.

RORO shipping is specifically designed for the transport of empty motorcycles, and the keys must travel with the motorcycle at all times.

We strongly recommend that you do not leave any personal items inside the motorcycle (if you have storage bins or saddle bags), as there have been instances in the past where items have gone missing due to theft or unauthorised access during transit.

If you choose to leave items inside, please be aware:

• They are shipped entirely at your own risk
• The shipping line or port staff may reject the vehicle if internal cargo is found
• Additional charges may be applied by NZ Customs or MPI if goods are discovered during inspection

Please note that Willship cannot accept liability for any loss, damage, or theft of items left inside the motorcycle when shipping via Roll on, Roll off.

✅ Please confirm:

When moving your vehicle internationally, Willship International must rely on a range of third-party organisations and government bodies to complete the process. These include:

• Australian port workers who receive, load, and secure vehicles for Roll-on Roll-off (RoRo) shipping
• Shipping lines and vessel crews responsible for transporting the vehicles and containers
• Destination port workers who unload cargo and prepare it for inspection
• Customs and biosecurity officers who may inspect your vehicle
• Quarantine cleaning facilities (if additional cleaning is required)

As much as we wish we could, we simply cannot control the actions or timelines of these third parties. They do not work for Willship, and their processes operate independently from ours.

While issues are uncommon, occasional delays, inspections, or handling issues can occur — and this is true no matter which freight forwarder is used. We always do everything in our power to manage the process smoothly, but some elements are unavoidably outside our control.

In rare cases, additional port storage charges or customs inspection fees may arise. These fees are determined by third parties and are typically the result of unforeseen delays during the clearance process. While we always aim to avoid such costs, we believe it’s important to be transparent about when and why they can occur.

Situations That May Incur Storage or Inspection-Related Fees:

⏱️ Port Free Time Expiry
Most international ports and unpacking facilities provide three working days of free storage. If your vehicle fails an initial inspection or is ordered for a Customs exam, and clearance cannot be completed within this window, storage charges may apply.

🔍 Customs Exams & Inspections
Customs may select shipments for inspection either at random or due to specific indicators. These inspections are entirely outside of Willship’s control and can include:

• Physical inspections (basic or detailed)
• X-ray scanning
• Sniffer dog screening
• Temporary seizure or further investigation

Customs rarely provide detailed reasoning for these actions, and Willship is not involved in their decision-making process.

🧼 Quarantine Cleaning Backlog
If Quarantine orders your vehicle for cleaning or treatment and their contracted service providers are experiencing delays, it may not be possible to complete cleaning in time to avoid port storage charges.

💬 Important Note:
While these charges are not issued by Willship, we typically handle the payment on your behalf and then include them in your invoice for settlement. In many cases, we don’t agree with these charges or consider them fair — especially when caused by government agency backlogs. However, this is part of the system when importing into Australia using their port infrastructure. These charges are imposed directly by the port, unpack depot, or government agency and are payable before your cargo can be released.

If you’re moving and planning to transfer funds — whether from the sale of your house, a vehicle, or personal savings — our trusted partner SEND can help you save big.

With SEND, you’ll enjoy:

• Bank-beating exchange rates
• Same-day transfers
• Zero fees
• ASIC & AUSTRAC regulation for peace of mind 

Many of our clients have saved hundreds, even thousands, on their international transfers. Often enough to offset the cost of shipping their vehicle.

✅ You're nearly there!
Great work! Now that we’ve confirmed the key details of your shipment, it’s time to upload the required documents so we can finalise your booking.

Please have your documents ready — if you’re missing anything, you’ll be able to save your progress and return later.

IMPORTANT NOTE:

The Compliance Inspector in NZ will need an 'original' registration document in order to sign off the Compliance of your vehicle.

An 'original' can be presented in a few different ways. Please see Options below.

Thanks for uploading your documents — that’s the hardest part out of the way.

Before we finalise your booking, we just need to confirm a few final details:

• That you’re happy to proceed with the quote provided
• That all the information you’ve submitted is accurate

Please confirm that you’re happy to proceed based on the quote provided and the information you’ve submitted.

By selecting "Yes", you agree to the pricing outlined in your quote and confirm that all information provided in this form is accurate to the best of your knowledge.

All business is subject to Willship's Trading Terms and Conditions which can be viewed here