AMLINK Password Reset Request

AMLINK Password Reset Request

Please submit the form below to request a password reset for your DVR or NVR.
Please provide all requested information. We will also require proof of purchase and a valid phone number.

Note: You MUST have direct access to the device, an internet connection, and a monitor connected to your DVR or NVR.
Name

First NameLast Name
Model Number*
Please click on "Where is my model?" if you need assistance finding the model number to your device.
Where is my Model Number? - Click Here
Serial Number (S/N) for DVR/NVR *
Where is my Serial Number or UID?- Click Here
Date Displayed on the Device*
Provide the date that is currently displayed on the device. This is usually located on the top right of each camera box displayed or on the top center of the screen with all cameras views. This may look like "2017/05/08"
Phone Number*
Please enter a valid phone number.
E-mail*

Confirmation EmailYou will receive a confirmation of the submission at this e-mail address.
Proof of ownership
Please provide us a document that proves ownership of the item. We can accept any of the following: screenshot of your order history / receipt / invoice, or PDF file showing a scanned receipt.
Note: Proof of purchase is required to reset your password, this is done for your security. Failure to do so will result in your request being denied and you will have to resubmit the form.
Proof of Ownership Upload
***** File must be less than 4MB in order for the team to receive for proof of ownership. The file must be received by the team to verify or resubmission will be required.******* Cancelof
Captcha*
If you are experiencing any issues related to submitting the form, please contact us at support@amlinksecurity.com. This is only intended to be used for form issues and not for any other reason. Failure to fill out the form for a password reset issue properly will result in delays in the password process and will require a form submission to be completed.
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