Option 1 - HDD Add Song (BM-1000, BM-2000, BM-3000, BM-4000)
**BM-4000: Any version before BM4000.018T1 is suggested to use HDD update song service. The update helps to fix bugs and make sure Cloud is working smoothly.
Required: machine to send back to our office for update service.
This service includes: All the songs up to the latest quarter. HDD will be formatted back to manufacture setting. ̣̣(All custom setting, Wifi setting, self added songs, cloud songs, my favorite list will be erased)
Price are calculated by Quarter - click here to view price
Before purchase, please read & agree with HDD Update service Policy:
- HDD Add Song is only software service. We offer 60 days labor warranty, not Part Warranty.
- Within 60 days of service, we can recopy your HDD with no charge if the problem is caused by data corruption. If HDD is dead, it is up to user to replace.
- After update, hard drive is reformated to manufacture default setting
- --> User needs to reset Wifi setting. My favorite list, and recording song will be gone.
- BM-4000: any songs downloaded from Cloud will be erased from HDD.
- To access to Cloud, customer is recommended to get combo service (HDD + Cloud = option 3) for cheaper price.
- After purchase HDD update song service, there will be extra service fee IF customer request to add specific songs into their Hard Drive.
- Noted that HDD Add Song fee & Cloud download is 2 separate services. These services cannot apply to each other.
To order: fill this form to request RMA or contact us at 909-348-5558 before ship out your machine. We will send you RMA# & Mailing instruction after we review your RMA request.