• Special information on the processing of personal data via the online form

  • What is this about?

    When you use the online form available at https://form.jotform.com/Mendrisiotto/contact-form (hereinafter referred to as the "online form") to communicate with us, we collect information about you (hereinafter referred to as "Personal Data"). The purpose of this document is to fully inform you about the processing of Personal Data carried out through the Online Form.

    With regard to cookies, the newsletter and processing of Personal Data not directly related to the use of the Online Form, we refer you to our general information on the processing of Personal Data, available here.

    Who are we and how can you contact us?

    Organizzazione Turistica Regionale Mendrisiotto e Basso Ceresio (hereinafter, the "Data Controller") determines the purpose and means of the processing of your Personal Data. To communicate with us, please use the following contacts: (i) postal address: Via Angelo Maspoli 15, 6850 Mendrisio (TI); (ii) telephone number: +41 (0)91 641 30 50; (iii) e-mail: privacy@mendrisiottoturismo.ch

    Information on the processing of personal data in the context of the Online Form

    When you use the Online Form, we process the following Personal Data.

    • Personal Data processed on a mandatory basis: (i) IP address of the device used by the User (what is this?); (ii) personal data requested by the Online Form (marked with an asterisk*) and entered by the User; (iii) services and products provided to the User;
    • Personal data processed on an optional basis: personal data required by the Online Form (without an asterisk*); 
    • Purposes pursued: (i) to allow the use of the Online Form; (ii) to identify the User; (iii) to verify the legitimacy of the User's request; (iv) to correspond with the User; (v) to follow up on the User's request; (vi) to store data relating to the transaction for contractual, commercial, tax, accounting and administrative purposes; (vii) to send newsletters to customers (for similar products and services) and non-customers (subject to consent to subscription to the mailing list); 
    • Data controller: We have delegated the processing of Personal Data within the scope of the provision of the online Form to the following IT service provider: JOTFORM (https://www.jotform.com): JOTFORM provides and manages the online Form, which the User fills in when submitting his/her request; JOTFORM collects the following personal; 
    • Recipients: no third parties, with the exception of JOTFORM (as Data Processor), limited to the data specified in the previous paragraph; 
    • Retention period: Personal Data are destroyed or anonymized as soon as they are no longer necessary for the purpose(s) of the processing; the following activities are reserved: (i) retention required by law (e.g. data relevant for commercial accounting, including accounting documents): retention for 10 years from the end of the relevant accounting period; (ii) retention in the overriding interest of the Data Controller as owner of the www.mendrisiottoturismo.ch and/or contractual party of the User (defence against the violation of legal and contractual obligations; proof of the correct fulfilment of legal and contractual obligations): conservation within the limits of the statute of limitations established by law in relation to the right/obligation justifying conservation; 
    • Please note: you can request detailed information on the retention policy for Personal Data within a specific processing operation by writing to privacy@mendrisiottoturismo.ch 
    • Automated individual decisions: none
  • Should be Empty: