CANCELLATION & REFUND POLICY -

Payment in full is required at the time of booking if the rental occurs within 30 days. For rentals beyond 30 days, a non-refundable deposit of 25% of the total invoice is required at booking, with the remaining balance due 30 days prior to trailer delivery.

If more than 25% of the total invoice has been paid, VannGo will return:

• 100% of the remaining rental amount paid minus a $50 processing fee if canceled less than 90 days prior to the date of delivery.  

• 75% of the remaining rental amount paid minus a $50 processing fee if canceled less than 60-89 days prior to the date of delivery.

• 60% of the remaining rental amount paid minus a $50 processing fee if canceled less than 31-59 days prior to the date of delivery.  

• 50% of the remaining rental amount paid minus a $50 processing fee if canceled less than 30 days prior to the date of delivery.  

• 25% of the remaining rental amount paid minus a $50 processing fee if canceled less than 8-14 days prior to the date of deliveryt. 

• 10% of the remaining rental amount paid minus a $50 processing fee if canceled less than 3-7 days prior to the date of delivery. 

• No refund for event canceled 2 days or less prior to the delivery date.

• If a rental is rescheduled, an additional $150.00 rescheduling fee will be added.  “Rescheduled” events are non-cancelable, and not eligible for any refund.

          **Setup and Removal**

VannGo will arrange a mutually agreeable time for both delivery and removal. If there are delays in setup or removal not caused by VannGo, a fee of $75 will be charged for each 30-minute increment per delivery/pick up truck.

To minimize potential delays, a layout map for all equipment must be provided at least 24 hours before delivery.

By Signing This Agreement, I ACKNOWLEDGE & AGREE to all terms set by VannGo.  Click text link below to review terms and conditions.

VannGo Restroom Trailer Rental Terms and Conditions