Contact Us

Monday - Friday
8:00 a.m. - 4:30 p.m.

Phone: 916-875-5555

Address:
10481 Armstrong Avenue, Suite 210
Mather, CA 95655

Customer Portal (24/7): My Utilities

NOTE: If you are currently experiencing a sewer problem, please do not complete this form. Call the Sacramento Area Sewer District’s 24/7 emergency response line at 916-875-6730.

If you are in need of immediate assistance, please do not complete this form, instead call 916-875-5555.

Select Topic:*

Complete a Missed Curbside Collection Service form

Or call 311 (24/7) or 916-875-4311.

Complete a Cart Change Size Request

Before you complete your request, please take note that changing the size of your Organics carts or Recycle carts will NOT change/lower your bill. Only the size of the Garbage cart affects your billing.

Complete a My Cart is Broken or Missing form

Complete an Add or Remove A Cart form

Your Message:*

Are you the owner?*

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Utility Billing Account:*

Parcel Number:

Name:*

First NameLast Name

Phone Number:*

Email Address:*

Service Address:*

Street Address

Unit Number (if applicable)

CityState / Province

Postal / Zip Code

You must upload an Application along with any other required supporting documents. Applications and complete instructions can be found at this link:

Rate Assistance

(or https://SacUtilities.SacCounty.gov/Pages/RateAssistance.aspx)

Upload Files Here:

Browse Files

Only pdf, doc, docx, xls, xlsx, csv, txt, rtf, html, zip, mp3, wma, mpg, flv, avi, jpg, jpeg, png, gif are allowed.