mynad is a sub-brand of Blend Compounding Pty Ltd (ABN: [Insert ABN]). We are committed to protecting your personal information and complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Information we collect
We may collect personal information including your name, contact details, date of birth, health-related information, medication history, and order details when you complete an intake form, place an order, or contact us.
2. Why we collect your information
We collect your information to:
- Process and fulfil your order
- Assess product suitability and ensure safe compounding
- Contact you if further information is required
- Meet legal and professional obligations
- Improve our service delivery and platform functionality
3. How your information is stored
Your information is stored using encrypted systems with access limited to authorised pharmacy staff. We take reasonable steps to protect your data from misuse, loss, unauthorised access, modification or disclosure.
4. Disclosure to third parties
We do not sell or rent your information. Personal and health information is only shared with:
- Licensed pharmacists involved in preparing your order
- Delivery partners (e.g. Australia Post) for fulfilment
- Regulatory or legal authorities where required by law
5. Access and correction
You may request access to your personal information or request corrections to ensure accuracy. Please email us at the address below to make a request. We may ask for identification before providing access.
6. Cookies and analytics
We may use cookies or analytics tools to monitor site usage and improve functionality. This data is non-identifiable and does not include personal or health information.
7. External links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. You should review their privacy policies before providing any information.
8. Policy updates
This policy may be updated periodically. The latest version will always be available on our website. Continued use of our site and services indicates acceptance of any updates.
9. Contact us
If you have any concerns or questions about how your data is handled, please contact us:
Email: info@blendcompounding.com